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Claim This BusinessVincent Cascella Plumbing & Heating has kept pipes flowing and furnaces running across Greater Waterbury since 1985. The family-owned contractor holds a 4.0-star rating from 12 reviewer comments and operates around the clock to handle Waterbury-area emergencies. Vincent Cascella launched the business with a straightforward mission, unmatched customer service and quality work at reasonable rates. Today, the company serves not only Waterbury but also Naugatuck, Prospect, Cheshire, and Beacon Falls, earning a reputation as the plumber residents call their own. Homeowners can reach the office at (475) 755-7400 for same-day estimates.
A recent merger with Superior HVAC has expanded what this contractor can do for existing customers. The combined team now handles a larger scope of residential heating and cooling needs while maintaining the same focus on plumbing. The company remains responsive to emergencies, its website advertises 24-hour service, meaning a plumber answers the phone even on holidays. Customers requesting estimates receive same-day callback, and the company provides upfront pricing before any repair begins. This dual capability (plumbing and heating under one family-run roof) simplifies coordinating kitchen remodels or furnace replacements, saving homeowners the hassle of juggling multiple contractors.
Reviewers who received prompt service praise Vincent Cascella by name. Joann Rodriguez calls him the best plumber she has ever worked with, noting his reliability across many years. Erik Last describes both quality work and a pleasant experience, recommending the contractor without reservation. Yanira Cruz notes his work goes above and beyond expectations. Ken Lewis sums it up simply: he is the plumber you call your own, like the old days. These named recommendations from verified customers highlight the personal relationships this contractor builds within the neighborhood communities it serves.
Four of eight visible reviewers award 5 stars, praising reliability, quality workmanship, and professionalism. Two 1-star reviews cite unreturned calls and rude interactions when attempting to schedule service. Positive comments specifically name Vincent Cascella as the reason for recommending the business.
| Sunday | Closed |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Full remodels including plumbing system updates, shower replacement, toilet repair, and cabinetry coordination.
Leak detection, pipe repair, drain unclogging for kitchens and bathrooms, and general plumbing fixes.
Around-the-clock availability for urgent plumbing issues, including holidays and weekends.
Combined with Superior HVAC, the company now handles residential heating and cooling systems.
Same-day estimates available, homeowners can request pricing before any repair begins.