Newgate Oil Company

Newgate Oil Company has served residents of West Hartford and the surrounding Farm Valley corridor since 1998 as a family-owned heating oil supplier and HVAC service provider. Holding Connecticut contractor license #S-2-456789, the company maintains a 4.8-star average across 34 verified customer reviews, with technicians Rich, Rob, and Rick handling the majority of service calls. The business operates Monday through Friday from 7 AM to 5 PM, specializing in residential oil deliveries, boiler and furnace maintenance, and complete heat system conversions.

What distinguishes Newgate Oil from neighboring fuel companies is their straightforward approach to pricing and their willingness to explain system options rather than simply recommending the most expensive repair. Multiple reviewers note that Rob and Rick helped them save money by suggesting practical alternatives, and the team has handled complex situations including correcting work from previous contractors and servicing original 275-gallon tanks in homes over 65 years old. The family-operated structure means customers speak directly with technicians rather than navigating call centers.

Ashley Kaminski's review highlights two weekend emergency calls where Rich and Rob arrived within hours, while Katie Bradford describes how Rob took time to explain her system operation during a new homeowner visit. Matthew George's experience with a previous contractor's faulty plumbing work demonstrates the company's willingness to troubleshoot problems others had left unresolved. These named technician encounters appear consistently across the 34 reviews, with five-star ratings spanning from 2020 through 2023.