MTL Heating & Cooling, LLC

MTL Heating & Cooling operates as a licensed HVAC contractor serving West Haven and the surrounding Connecticut communities. The business maintains a 4.2-star rating drawn from 20 customer reviews, with operating hours Monday through Friday from 8 AM to 4 PM. Owner Mike and his team provide residential heating and cooling services including air conditioning repair, furnace installation, heat pump systems, thermostat programming, and ductwork diagnostics. The company offers a No Fix, No Fee service guarantee, meaning customers do not pay for repairs if the issue cannot be resolved.

What distinguishes MTL Heating & Cooling is their commitment to transparent service pricing and their handling of both routine maintenance and complex system conversions. The team handles refrigerant issues, which requires EPA certification, and performs full system installations including the removal of outdated equipment. Their service menu covers the essential residential HVAC trades, with a focus on diagnostic accuracy to avoid unnecessary part replacements. The company emphasizes fast response times for emergency calls.

Customer reviews highlight specific scenarios that demonstrate their capabilities. Slava Berkhin described how Mike arrived at his home the morning after signing a work order to complete a complete oil-to-gas furnace conversion, including new piping and thermostat installation, during winter. Juan Gutierrez praised the Samsung mini split installation throughout his home, noting Mike's hands-on involvement from consultation through final setup. Charles Greer recounted calling multiple firms during a blizzard weekend when his furnace failed, with MTL being the only company that responded. Kelly Milburn received furnace maintenance and preventive care guidance from Mike during her service appointment.