Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessErcolano Cleaning operates as a water damage restoration specialist serving Westport, Greenwich, and neighboring Connecticut communities. The company maintains a 4.9-star rating drawn from 53 client reviews, reflecting consistent service quality in emergency mitigation scenarios. Their operation runs continuously around the clock, every day of the week, enabling response to flooding incidents regardless of when property damage occurs. This availability distinguishes them in Fairfield County, where seasonal storms and pipe failures create demand for immediate intervention.
The business differentiates itself through direct insurance coordination. Reviewers note that project manager Justin handled claims communication with insurers, eliminating out-of-pocket expenses for at least two homeowners. This paperwork Navigational support represents a meaningful service layer beyond physical drying and structural repair. The team additionally addresses mold remediation, a frequent companion issue following sustained water exposure across multiple floors of residential properties.
Customer accounts reveal specific incident handling that buyers find instructive. One reviewer returned from vacation to discover a supply line had released water for days, causing damage cascading through three floors. Ercolano arrived within 30 minutes of the homeowner's evening call, initiating same-night extraction. Another client described bathroom subfloor rot spanning years of prior owner neglect, requiring both structural reconstruction and mold elimination. These scenarios illustrate the breadth of residential water damage the crew routinely addresses.
Three of four detailed reviews award five stars, specifically praising project manager Justin's responsiveness and insurance communication. The single one-star review cites communication delays and incomplete cleanup, representing a contrast in service delivery that prospective clients should weigh.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Emergency water removal following burst pipes, supply line failures, appliance leaks, and flooding incidents.
Comprehensive drying of hardwood floors, subfloors, cabinets, and wall cavities to prevent secondary damage.
Identification and elimination of mold growth resulting from sustained moisture exposure.
Direct communication with homeowner insurance providers to streamline claims processing.
Evaluation of affected areas across multiple floors and hidden structural components.
Careful handling of household items during extraction, with inventory tracking and storage when necessary.
Repair and replacement of damaged flooring, subflooring, and structural wood elements.