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Claim This BusinessAiello Home Services has served Connecticut homeowners for more than 90 years, building a reputation that now includes 4,269 verified customer reviews earning a 4.6-star average rating. Founded in the early 1930s, this family-established contractor operates from Windsor Locks and extends services throughout the state, including Wallingford and surrounding communities. Every technician holds current Connecticut licensing, and the company maintains full licensing and insurance credentials for plumbing, heating, cooling, electrical, and drain cleaning work. Aiello's long-standing presence in the state positions them uniquely to handle both historic New England homes and modern constructions.
What distinguishes Aiello from regional competitors is their breadth of in-house expertise across five distinct trades. Unlike contractors who sub out specialized work, Aiello maintains licensed technicians for plumbing, heating, air conditioning, electrical, and drain cleaning under one business name. Their Service Partner Plan offers scheduled maintenance agreements that help homeowners avoid emergency repairs, while smart home thermostat integration allows remote climate control. Many contractors advertise broad services, but Aiello's website specifically documents advanced equipment including drain cameras and hydrojet systems for stubborn clogs, plus oil-to-gas conversion capabilities for Connecticut homeowners seeking efficiency upgrades.
Customer reviews reveal specific technicians delivering exceptional service. Zach installed a new water heater and corrected additional plumbing issues, taking time to explain temperature adjustment procedures and ensuring all work met code. During a snowstorm, Aaron J arrived ahead of schedule to diagnose and repair a boiler failure on the same day, restoring heat quickly for customers facingcold temperatures. After an ice storm knocked down a power pole and damaged electrical conduit to a home, Aiello dispatched Zach and Nathan immediately, working in freezing conditions to restore power. These named examples show how Aiello prioritizes rapid response and clear communication.
Across 8 sampled reviews, 7 customers awarded 5-star ratings, with technicians Zach, Aaron J, and David each named specifically for their expertise. Negative feedback centered on pricing, while positive reviews emphasized diagnostic skill and same-day service.
| Sunday | 7:30 AM–4 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| ThursdayToday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 7:30 AM–4:30 PM |
Hot water heater repair, replacement, and new installation with code-compliant setup and temperature calibration.
Main line and secondary drain clearing using cameras, rooters, and hydrojet equipment for tough clogs.
Heating system repair, boiler replacement, and heat pump installation with same-day service availability.
Central air conditioning repair, installation, and ductless mini-split systems for Connecticut summers.
Whole-home rewiring, panel repair, generator installation, and knob-and-tube wiring updates.
Installation of smart thermostats for remote climate control and indoor air quality management.