Magnolia Plumbing, Heating & Cooling

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About Magnolia Plumbing, Heating & Cooling
Magnolia Plumbing, Heating & Cooling has maintained a presence in Washington, DC for 75 years, establishing itself as a fourth-generation family-owned contractor serving both residential and commercial clients across the district and surrounding areas. With 1,448 customer reviews contributing to a 4.4-star rating, the company provides round-the-clock availability for emergency calls involving plumbing failures, heating breakdowns, or cooling system malfunctions. The team handles everything from minor fixture repairs to complex re-piping projects and new system installations.
The company distinguishes itself through comprehensive indoor air quality solutions, including air filtration systems, whole-house humidifiers, UV air purifiers, and carbon monoxide detection. Their service portfolio extends to tankless and heat pump water heaters, hydro jetting for stubborn drain blockages, sewer camera inspections, and zone control systems for customized temperature management. Commercial clients access specialized services including septic tank pumping, elevator shaft pit services, grease trap maintenance, and stormwater management systems.
Customer reviews consistently highlight specific team members who delivered exceptional service. One reviewer praised technician Demarcus for his meticulous approach, taking time to explain the repair process and thoroughly cleaning the workspace after fixing a heating system. Another client described how Magnolia responded the same day to a plumbing backup, providing transparent pricing and detailed work reports. A third review acknowledged the company's resolution of a billing concern through a follow-up call from Rebecca Flores in customer accounts, noting the technician's honest service restored confidence in the company.
What Customers Say
Positive reviews emphasize responsive same-day service and technicians who explain repairs clearly, while critical feedback centers on pricing transparency for parts and labor. Several reviewers note billing discrepancies were eventually resolved through customer service follow-up.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Plumbing Repair & Installation
Fixes leaks, installs fixtures, handles water and gas lines, reroutes piping, and manages kitchen and bathroom plumbing needs.
Heating & Cooling Systems
Installation and repair of furnaces, boilers, heat pumps, ductless systems, and zone control for precise temperature management.
Water Heater Services
Handles tankless, heat pump, gas, electric, and traditional tank water heater installation, repair, and maintenance.
Sewer & Drain Cleaning
Services include sewer cleaning, drain repair, hydro jetting, video pipeline inspection, and backflow prevention.
Indoor Air Quality
Installs air filtration, UV purifiers, whole-house humidifiers, dehumidifiers, and carbon monoxide detectors.
Emergency Response
Available 24 hours daily including weekends and holidays for urgent plumbing, heating, and cooling emergencies.
Commercial Property Services
Provides specialized commercial plumbing, heating, cooling, septic tank pumping, and stormwater management.