Mr. Appliance of Woodley Park

Mr. Appliance of Woodley Park is an independently owned and operated appliance repair service serving Washington, DC residents from its base in the Woodley Park neighborhood. With 597 client reviews generating a 4.8-star average rating, the company has built a substantial local reputation over years of operation in the district. The team handles major household appliances across the residential and commercial sectors, responding to service calls throughout the capital city and surrounding areas.

The company distinguishes itself through its membership in the Neighborly network, which provides structure and support typical of national franchise operations while maintaining local ownership. Their service model emphasizes scheduled appointment times rather than vague windows, and they publish upfront pricing so customers understand costs before work begins. Their Appliance Wellness Program offers preventative maintenance designed to extend equipment lifespan, a feature not common among standalone appliance repair shops. The Neighborly Done Right Promise backs their workmanship, though warranty terms vary by job type.

Customer experiences reveal a mixed track record. Selcuk Karaoglan's 5-star review specifically praised technician Mark for diagnosing and repairing a washing machine leak quickly and professionally, noting the team's responsiveness. However, negative reviews describe extended delays, Alexander Lucaci's month-long repair saga involved multiple visits, a $113 diagnostic fee, and an eventual $700 quote with no resolution. Bill R reported installation concerns with a mini-split unit, describing crew behavior issues and a 3-month workmanship warranty he considered inadequate. These contrasting experiences suggest quality may depend on specific technicians and repair types.