Costello's Ace of Dover

Costello's Ace of Dover has served the Dover community as a go-to hardware destination for residents tackling home projects, big and small. Located in Delaware's state capital, this Ace Hardware location draws customers from nearby Smyrna and Camden who appreciate walking into a store where shelves are organized and floors are clean. With 451 customers leaving reviews, the shop holds a 4.5-star average that reflects years of consistent service. The store operates from 7 AM daily, closing at 7 PM on weekdays and at 5 PM on Sunday, accommodating early-morning DIYers and after-work shoppers alike.

What distinguishes Costello's Ace of Dover from the sprawling retail warehouses flanking Kent County is the staff's willingness to stop and problem-solve alongside shoppers. Multiple reviewers note employees proactively offer project advice without hovering, a contrast to the ghost-town feel of big-box chains. The store honors a military discount, a gesture that draws service members and veterans from across the county. Shoppers specifically praise associate Cindi's expertise when selecting Weber smokers, demonstrating the kind of product-specific knowledge that keeps customers returning for grills, grilling accessories, and seasonal needs.

Customers recount specific encounters that built loyalty. One shopper describes walking in for a cast iron pot and receiving attentive, friendly assistance, exactly the experience that transforms a transactional purchase into a relationship. Another highlights how staff helped verify which grill matched their cooking goals, confirming the right purchase before checkout. The consistent theme across eight detailed reviews points to a team that enjoys helping rather than tolerating shoppers, a quality that big-box competitors struggle to replicate.