Daikin Comfort
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Claim This BusinessAbout Daikin Comfort
Daikin Comfort operates as a distribution service in Dover, Delaware, serving Kent County and surrounding communities with Daikin heating and cooling products. Based on 8 customer reviews, the business holds a 4.3-star rating, reflecting a mix of highly satisfied clients and at least one significant complaint regarding a mini-split system purchase. The company maintains weekday hours from 7:30 AM to 4:30 PM, Monday through Friday, with all-day Saturday and Sunday availability. As a Daikin dealer, the business offers the full line of Daikin residential systems, including the energy-efficient FIT series.
What distinguishes Daikin Comfort is its role as both a product distributor and dealer offering the Daikin FIT system featuring R-32 refrigerant, which represents newer refrigerant technology with lower global warming potential. The website promotes digital tools including a Repair vs Replace Calculator and Pricing & Rebate Calculator to help homeowners make informed decisions. The business provides access to manufacturer warranties, an Extended Service Plan, and connects customers with financing options through their dealer network. Additional offerings include Indoor Air Quality solutions and smart home device integration for new construction, remodels, and system upgrades.
Customer feedback reveals specific positive experiences worth noting. Thomas Mehrtens specifically calls the business the best supply house in Kent County, while Wesley Rollins praises the sales team and representatives as A+ professionals. Chris Houghton simply states the team is great without elaboration, and another reviewer describes the facility as clean. However, one customer, Chiffon Sheppard, reports a serious issue involving a $5000 mini-split system purchase that was not delivered, citing a national computer outage and communication difficulties with both the business and their bank. This single negative experience pulls down the overall rating, suggesting potential operational challenges that prospective clients should investigate directly before committing to large purchases.
What Customers Say
Four of five positive reviews award full 5 stars, with customers specifically praising the sales team, calling the location the best supply house in Kent County, and noting the facility's cleanliness. The single 1-star review involves a significant dispute over a $5000 mini-split system purchase not delivered, citing a national computer outage and unresolved communication with both the business and banker. The contrast between enthusiastic positive feedback and this serious complaint suggests quality service when transactions proceed smoothly but potential risks on large purchases that require careful verification.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| ThursdayToday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | Closed |
Services
Daikin HVAC Distribution
Supply of Daikin heating and cooling systems including the FIT series with R-32 refrigerant technology.
Mini-Split System Sales
mini-split .
New Construction HVAC
Home solutions for new construction including system design and installation.
Remodels and Upgrades
HVAC upgrades and system replacements for existing home remodels.
Smart Home Integration
Integration with smart home devices for enhanced comfort control and monitoring.
Indoor Air Quality Solutions
Products and services to improve indoor air quality in residential settings.
Warranty and Service Plans
Manufacturer standard warranties, extended service plans, and product registration.
Rebate and Financing Assistance
Help accessing rebates, tax credits, and financingoptions through the dealer network.