Poore's Propane

Poore's Propane has served Dover and the greater Delaware region for decades as a trusted propane supplier, earning a 4.8-star average across 501 customer reviews. The company handles residential and commercial propane delivery, tank installation, and system servicing throughout Kent County and surrounding communities. Their team operates Monday through Friday from 8 AM to 4:30 PM, providing scheduled deliveries and responsive emergency service when customers face heating disruptions.

What distinguishes Poore's Propane is their commitment to transparent, knowledgeable service backed by experienced technicians who explain every step of installation or repair work. Reviewers consistently praise the office staff for guiding new customers through account setup with patience, particularly noting how Carolee at the front desk manages to schedule installations quickly, even during the busy holiday weeks. The company prioritizes leak checks and safety verification on every job, ensuring customers receive a thorough overview of their propane system before the technicians leave.

Multiple reviewers specifically name Mike H. for his same-day arrival during emergency situations, including a Saturday afternoon call when a customer discovered a propane leak before a major snowstorm. Mike diagnosed and repaired the leak in under 30 minutes, restoring heat before evening. Another customer reports Mike and his colleague Matt handled a full installation with equal professionalism, answering numerous questions and taking time to explain the system. The company also sent technician Brock to handle a gas grill component replacement, completing the job the next day after the initial inquiry.