Custom Mechanical
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Claim This BusinessAbout Custom Mechanical
Custom Mechanical operates as a heating and cooling contractor serving Frankford, Delaware, and surrounding communities. The business maintains a 4.9-star rating compiled from 1,463 customer reviews, reflecting consistent service quality across residential and rental property projects. Operating hours span from 7:30 AM through midnight seven days a week, providing broad availability for scheduling and emergency calls. Technicians employed by the company include Steve, Tanner, Ryan, and Gregory Smith, each identified by name in recent client feedback.
Without access to company website specifications, this contractor differentiates itself through documented customer experiences rather than published service guarantees or brand partnerships. Reviewers consistently reference thorough communication, project coordination with property managers, and assistance navigating utility incentive programs. The team accommodates time-sensitive situations, including expedited service for rental property owners facing guest bookings.
Homeowners referenced in recent reviews describe specific positive outcomes. Michael Ciatto's review details a same-day emergency installation at a beach rental property, with the team coordinating access through a property manager and facilitating energy rebate paperwork. Another reviewer recounts Tanner arriving within a communicated timeframe to dewinterize a seasonal residence, performing a comprehensive system assessment. A third customer notes Ryan addressing heating system issues with noticeable temperature improvement immediately following the repair, and taking time to explain the corrective work performed.
What Customers Say
Four reviewers explicitly mention same-day or expedited service response. All five quoted reviews assign five-star ratings, with three clients specifically praising technician communication and explanatory approach. Tangible outcomes cited include immediate temperature normalization post-repair, functional new equipment installations, and successful navigation of energy rebate programs.
Working Hours
| Sunday | 7:30 AM–12 AM |
| Monday | 7:30 AM–12 AM |
| Tuesday | 7:30 AM–12 AM |
| Wednesday | 7:30 AM–12 AM |
| ThursdayToday | 7:30 AM–12 AM |
| Friday | 7:30 AM–12 AM |
| Saturday | 7:30 AM–12 AM |
Services
Heating System Repair
Diagnosis and repair of furnace and heating equipment issues, with immediate post-repair temperature improvement documented.
AC Repair & Tune-Ups
Air conditioning maintenance and diagnostic services for residential cooling systems.
Equipment Installation & Replacement
New HVAC system installations including coordinate with utility rebate programs for homeowner savings.
Seasonal Property Services
Dewinterization and seasonal startup services for vacation or rental homes used periodically.
Emergency Service Response
Urgent repair dispatch available for system failures impacting property usability or tenant comfort.