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Claim This BusinessBerry Refrigeration Company has served Newark and the greater New Castle County area as an HVAC contractor, accumulating 18 client reviews that average 4.4 stars. While the company does not publicly display its founding year or license number, multiple reviewers reference their willingness to travel downstate for service calls, expanding their reach beyond Newark proper. The business operates standard weekday hours from 8:30 AM to 5 PM and maintains a physical presence in the Newark area, though one reviewer noted confusion regarding the company address at 8 Lewis Circle.
What distinguishes Berry Refrigeration from typical HVAC contractors is their specialization in commercial-grade refrigeration equipment within residential settings, a niche most companies in downstate Delaware refuse to touch. Reviewers specifically mention their ability to service commercial ice machines in private homes, a capability that multiple other contractors explicitly declined. The company also provides roadside assistance, with at least one reviewer highlighting a technician's willingness to help a stranger in distress.
Customers repeatedly name specific technicians in their praise. Tony earned commendation for arriving at the exact scheduled time, an unusual occurrence in any service industry, to repair a commercial ice machine other companies would not service. James received recognition for helping a stranded motorist on the side of the road, with one reviewer emphasizing his kindness toward a stranger. Scott was cited for handling a system problem with courtesy and promptness, prompting a reviewer to recommend the small business enthusiastically.
6 of 7 detailed reviews award 5 stars, with customers specifically naming Tony, James, and Scott as technicians who delivered courteous, on-time service. The sole 1-star reviews reference a driving incident and address confusion rather than HVAC work quality, suggesting the negative feedback may target a different aspect of the business.
| Sunday | Closed |
| Monday | 8:30 AM–5 PM |
| Tuesday | 8:30 AM–5 PM |
| Wednesday | 8:30 AM–5 PM |
| ThursdayToday | 8:30 AM–5 PM |
| Friday | 8:30 AM–5 PM |
| Saturday | Closed |
Service for commercial-grade ice machines installed in private residences, a niche specialty most contractors avoid.
General heating and cooling system repairs, with technicians like Scott handling system problems promptly.
Emergency roadside help for stranded motorists, as demonstrated when James assisted a customer in distress.
System tune-ups and diagnostics to maintain HVAC efficiency and prevent breakdowns.
Willingness to travel beyond Newark for service appointments in downstate Delaware areas.