Arctic Air Conditioning & Heating
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About Arctic Air Conditioning & Heating
Arctic Air Conditioning & Heating serves residential and light commercial clients in Wilmington, Delaware. The company holds a 3.6-star average rating across seven customer reviews, with a service window Monday through Friday from 8 AM to 4:30 PM. This contractor handles air conditioning replacement, heating system repair, and routine maintenance for homeowners throughout the Wilmington metro area and surrounding communities in New Castle County.
The website for Arctic Air Conditioning & Heating offers minimal public-facing content, which limits the ability to identify specific brand partnerships, certification credentials, or specialized service offerings beyond the core heating and cooling repair categories. Without more detailed website information, prospective clients are encouraged to contact the office directly to discuss equipment options, warranty coverage, or available maintenance agreements.
Customer feedback reveals a mixed service experience. One reviewer noted a technician arrived two to three hours late for a scheduled appointment, forcing the homeowner to reschedule other contractors. Another reviewer described being charged $120 for diagnostic work that failed to identify the problem, with follow-up calls and text messages going unanswered. In contrast, four reviewers awarded five stars, with clients praising the team's replacement installation work, competitive pricing, and what one customer described as a serious, professional approach to service.
What Customers Say
Four of six published reviewers award five stars, praising replacement installation quality and pricing. The two one-star reviews cite scheduling delays and unresolved diagnostic issues where the technician did not follow up after charging $120 for work that did not identify the problem.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–4:30 PM |
| Tuesday | 8 AM–4:30 PM |
| Wednesday | 8 AM–4:30 PM |
| ThursdayToday | 8 AM–4:30 PM |
| Friday | 8 AM–4:30 PM |
| Saturday | Closed |
Services
Air Conditioning Replacement
Complete removal of old cooling equipment and installation of new systems for residential properties.
AC Repair
Diagnostic and repair services for malfunctioning air conditioning systems, including refrigerant issues and electrical faults.
Heating System Repair
Service and repair for heating equipment including furnaces and heat pumps.
Preventive Maintenance
Seasonal tune-ups and inspections designed to extend equipment lifespan and maintain efficiency.
Diagnostic Services
System evaluation visits to identify the cause of heating or cooling failures. One reviewer noted a $120 diagnostic charge.
Indoor Air Quality Assessment
Basic evaluation services for homes experiencing air quality concerns. Specific equipment brands were not listed.