Arctic Air Conditioning & Heating

Arctic Air Conditioning & Heating has served residential and light commercial clients throughout Wilmington, Delaware since 2008. The company holds a state HVAC contractor license and maintains an office on Concord Pike, handling service calls across New Castle County. With a 3.6-star rating drawn from seven client reviews, the contractor has completed hundreds of system installations and repair jobs in the area, including neighborhoods like Brandywine, Pike Creek, and the greater Wilmington metro.

The company does not display brand certifications or manufacturer partnerships on its limited website, which consists primarily of hosting information rather than service details. Customer feedback indicates competitive pricing on new equipment installations, with multiple five-star reviewers noting fair rates compared to other area contractors. The business operates Monday through Friday from 8 AM to 4:30 PM and does not list emergency after-hours availability.

Three of seven reviewers awarded five stars, with Carmen Irizarry specifically praising the team for a seamless old-AC replacement and recommending the company to others. Michael Gracia noted excellent craftsmanship without excessive cost, while Hernan Orejuela called the operation a serious, reliable company. However, two clients reported significant concerns: Joseph Leo described a $120 diagnostic visit where the technician failed to identify the problem and never returned calls, and J G recounted a scheduling failure that led them to hire a different contractor.