5 Star Refrigeration

Commercial refrigerator supplier
2.4(23 reviews)
23091 Cortez Blvd, Brooksville, FL 34601
5 Star Refrigeration

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About 5 Star Refrigeration

5 Star Refrigeration operates as a commercial refrigerator supplier serving Brooksville and the surrounding Hernando County region. The business holds a 2.4-star average rating derived from 23 customer reviews, with feedback spanning from 2020 through late 2024. While the company maintains standard weekday and weekend operational hours from 9 AM to 5 PM, prospective commercial clients should note that multiple recent reviews indicate the business is not accepting new customers. The phone number (352) 345-4813 connects callers directly to the Brooksville location during posted business hours.

As a specialized commercial refrigeration provider, 5 Star Refrigeration focuses exclusively on business-to-business relationships rather than residential projects. The company supplies andservices commercial refrigeration units including reach-in coolers, walk-in freezers, and display cases commonly needed in restaurants, food service operations, and retail environments. Potential clients should verify current service availability and pricing structures directly, as review themes suggest certain operational policies may have changed in recent years.

Customer feedback reveals varied experiences. One reviewer with 45 years in the restaurant industry reported being turned away when seeking service, stating the company indicated they were not taking new customers. Another reviewer described an emergency situation involving multiple restaurant locations, expressing significant concerns about what they characterized as substantial markups on parts and labor totaling over $2,500. In contrast, a separate reviewer praised the company's professional staff and efficient unloading process at their dock, while another described workers as motivated and fast-paced. Prospective clients benefit from discussing all cost expectations in advance.

What Customers Say

4 of 6 detailed reviewers cite significant concerns regarding either customer service policies, pricing practices, or communication issues, while 2 reviewers share positive observations about staff professionalism and operational efficiency. The 5-star ratings represent a minority position against the predominately critical feedback.

Working Hours

Sunday9 AM–5 PM
MondayToday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–5 PM
Saturday9 AM–5 PM

Services

Commercial Refrigeration Sales

Supply of new commercial refrigerators, reach-in coolers, and display cases for restaurants and retail establishments.

Walk-in Cooler and Freezer Repair

Diagnostic and repair services for walk-in refrigeration units including fan motors and evaporator coils.

Parts Replacement

Supply and installation of replacement components including compressors, Fan Motors, and coils at quoted prices.

Emergency Commercial Service

Availability uncertain, prospective clients should verify if emergency same-day calls are accepted.

Preventive Maintenance

Not explicitly confirmed in available review texts; service scope should be verified upon contact.

Frequently Asked Questions