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Claim Your Free PageC&C Heating and Cooling LLC operates in Cape Coral, Florida, with Conan serving as the primary owner-operator on most jobs. Across 34 verified client reviews the company holds a 4.0-star average, with customers consistently mentioning direct contact with the owner during both initial assessments and follow-up visits. The company handles residential and light commercial work in Cape Coral and Fort Myers, managing full system replacements and targeted repairs including blower motor swaps and ductwork modifications.
Conan has built a service model around owner-level involvement rather than dispatching a rotating crew without oversight. Reviews specifically name Conan handling the first diagnostic visit personally before any installation crew arrives. Phil LeBoutittier noted that the owner returned weeks after installation to address ductwork concerns, charging what the customer described as reasonable. Travis Scott, a construction industry professional, contrasted the crew arriving 30 minutes ahead of schedule with his own experience managing subcontractors who routinely run late. The company maintains documentation through Brenda in permitting for jobs requiring city sign-off.
Phil LeBoutillier called the company back after installation when noticing unusual dust accumulation, and Conan personally traced the issue to ductwork rather than the new AC system. Travis Scott described the crew completing a full system replacement within four days of the initial failure, with the installation crew arriving early on the scheduled Monday. These scenarios illustrate a company willing to investigate symptoms outside the original scope of work, a practice that earned repeat engagement from Phil long after the installation was complete. Denny Lim and John and Susan Smith both raised concerns about communication after initial service, suggesting the company excels during active projects but faces challenges maintaining contact for post-completion follow-up.
Conan appears by name in both 5-star reviews, handling assessments personally before crews arrive. Of 4 reviewers who left detailed accounts, 3 praised work quality while 2 flagged communication breakdowns after payment or completion. Travis Scott specifically noted the crew arrived early; Phil LeBoutillier highlighted a return visit to resolve an unrelated dust concern.
Full interior and exterior unit replacement from assessment through installation, with owner involvement at initial evaluation.
Blower motor replacement and targeted repairs, with owner-level assessment before crew dispatch.
Twice-yearly checkup visits maintaining system performance and extending equipment lifespan.
Diagnosis and correction of airflow issues, including modifications beyond the original installation scope.
Repair and replacement of exterior heat pump units serving Cape Coral and Fort Myers properties.