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About Polar Bear Air
Polar Bear Air operates as an HVAC contractor in Cape Coral, Florida, earning a 3-star rating across 23 client reviews. Owner Paul manages service calls, with technicians including Matt also referenced in feedback. The company maintains 24/7 availability, providing emergency repair and new system installation to residential customers throughout Cape Coral and surrounding Lee County communities. Reviewers document specific repair scenarios and installation projects spanning the past two years.
Customer reviews reveal mixed service experiences. Kathleen Militello specifically praises Paul for arriving on-site and providing a quote significantly below competitor pricing, successfully repairing an AC unit that another contractor had improperly installed. However, multiple reviewers describe installation challenges, including drain line configuration problems, missing permit documentation, and difficulty reaching the owner for follow-up service. Anthony Flaherty and Frank Navarro each document multi-thousand-dollar installations requiring corrective work by other companies.
What Customers Say
1 of 5 detailed reviews awards 5 stars citing competitive pricing and successful repair, while 4 reviewers describe installation and follow-through problems including improper drain setup, missing permits, and non-responsive communication.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
AC Repair
Diagnostic and repair services for cooling system failures, including component replacement and refrigerant handling.
New AC System Installation
Full for residential cooling systems, though permit and code compliance verification is recommended.
Drain Line Service
Condensate drain line installation and repair; review feedback highlights this as a problem area for this contractor.
Pool Heat Pump Installation
Installation of pool heating systems; one reviewer documents a 15K installation requiring reinstallation.
Preventive Maintenance
Tune-up and inspection services to maintain system performance and catch potential issues early.