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Claim This BusinessBroward Factory Service has operated for more than two decades as a home comfort and appliance contractor based in Clearwater, Florida, and serving the broader Tampa Bay Area. With a 4.0-star rating from 47 reviews, the company employs technicians who handle air conditioning, water heaters, gas furnaces, heat pumps, and indoor air quality systems for homeowners. The contractor holds multiple Florida license numbers including CFC1430745 for conditioning work and EC13007734 for electrical work, and displays its license credentials openly on its website. Beyond Clearwater, service coverage extends to neighborhoods across the region, reflecting a business presence built on sustained customer relationships over the years.
What distinguishes Broward Factory Service is its tiered service plan structure and its commitment to preventive maintenance. The company offers a Silver Plan covering A/C and appliance repair with no service fee, and a Gold Plan that promises full replacement if a covered item cannot be fixed, a guarantee framed around the slogan If we cannot fix it, we will replace it. A 20 to 40 point routine A/C maintenance inspection is designed to extend equipment life and improve efficiency. The company also provides financing options and accepts online bill payment, reflecting operational practices aimed at accessibility for homeowners managing household budgets.
Reviewers highlight individual technicians by name, giving prospective customers a real sense of who they might meet at their door. Bill Dow, a customer for over twenty years, praised technician Stone for a professional and neat hot water heater replacement, calling it exceptional and noting the installation met high standards. Kimber C. mentioned technician Peter as consistently prompt and skilled across multiple service calls. Customer feedback also reveals the importance of understanding plan terms before signing up, as some homeowners found themselves navigating scope limitations they did not anticipate when filing claims for repairs like ice maker water dispensers and washing machines.
Of 47 reviews, customers frequently name technicians Peter and Stone when describing positive experiences with hot water heater installation and AC repair visits. Long-term customers like Bill Dow cite two decades of reliable service, while negative reviews center on plan limitations and fee disputes rather than technician competence. The Gold Plan replacement guarantee generates mixed reactions, praised by some for its simplicity but questioned by others when specific repairs fall outside coverage scope.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Diagnoses, tune-ups, and repairs for central AC systems, including compressor, refrigerant, and electrical component work performed by licensed technicians.
Installation and maintenance of heat pump systems for homes requiring both heating and cooling solutions in the Florida climate.
Professional removal and installation of traditional and tankless water heaters, with Stone cited for an exceptionally neat gas water heater job.
Assessment and remediation of airborne particles and humidity issues using equipment designed to improve household air purity.
A home warranty plan offering full replacement of covered A/C and major appliances if repairs are not feasible, with no service fee on claims.
A service agreement covering A/C and appliance repairs with no service fee required, designed for budget-conscious homeowners.
A 20 to 40 point seasonal inspection routine targeting equipment efficiency, system longevity, and lower monthly utility costs.