Kool Ray Air Conditioning, Inc.

Kool Ray Air Conditioning, Inc. operates as an HVAC contractor serving Deerfield Beach, Florida, and holds a rating of 3.8 stars derived from 11 customer reviews. The company maintains standard business hours Monday through Friday from 8 AM to 4:30 PM, with round-the-clock availability on weekends for emergency situations. Reviewers indicate the business has served the local community for at least 15 years, with multiple customers specifically mentioning long-term service relationships spanning more than a decade. The contractor appears to handle residential air conditioning systems, though the specific brands or equipment types serviced are not detailed in available materials.

Customer feedback reveals a divide in service quality perceptions. Positive reviewers consistently highlight specific team members including Gary, Brian, Ray, and Tracey, with comments ranging from professionalism and product knowledge to quick response times and honest pricing. One reviewer noted Brian arrived on time for a scheduled maintenance call and demonstrated clear expertise during the visit. Another customer mentioned Gary as responsive and knowledgeable, recommending the contractor to friends. Negative reviews center on communication gaps, with two reviewers noting promised callback calls that did not materialize, and another feeling the $110 maintenance charge exceeded fair value for the services provided.

Named technicians appear throughout the positive reviews with specific scenarios. Lorraine Sherman described Brian arriving on time for a system maintenance call and demonstrating both punctuality and technical competence. Capless Development noted Ray as friendly and knowledgeable during a service visit. Tammy Ball highlighted Tracey and Ray for amazing response times and honest service. Su Zuck mentioned a 15-year ongoing relationship with Gary and the team, describing the services as reliable and professional. The contrast between these detailed positive accounts and the negative reviews suggests service quality may vary based on which technician handles the call.