Major Tom's Air Repair

Major Tom's Air Repair is a family-owned HVAC contractor based in Delray Beach, Florida, serving Palm Beach and Broward counties. The company holds Florida license CAC1818226 and handles air conditioning repairs, new system installations, and preventive maintenance agreements for both residential and commercial properties. With a 4.4-star rating from 25 Google reviews, the company emphasizes honest service with no commissions and no call centers. Their service area includes Delray Beach, Boca Raton, and surrounding Palm Beach County communities, with a stated 2-hour arrival window commitment and 24-hour response time.

What distinguishes Major Tom's Air Repair is their straightforward approach to pricing and service. The company offers maintenance agreements starting at $149 per year for annual tune-ups, with semi-annual and quarterly options available. They service all major brands including Carrier, Rheem, Ruud, Tempstar, and Trane. A unique aspect is their commitment to leaving job sites cleaner than they found them, and their willingness to advise customers honestly about whether repairing an existing system makes more financial sense than replacement. The company provides free estimates for new installations and offers 10% to 15% discounts on service calls for maintenance agreement holders.

Reviewers describe specific positive experiences with the company. One customer noted that Tom diagnosed and fixed problems that other companies had overlooked, calling the work thorough and efficient. Another reviewer appreciated that the team was straight to the point, explaining exactly what needed to be done without giving the run around. A third mentioned the crew cleaned the entire area after finishing the job. However, two reviews raise concerns: one customer felt overcharged for a Tempstar unit that subsequently required monthly repairs, and another reported a no-show appointment with no advance phone call.