Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessSERVPRO of Gainesville West, Alachua County West has been serving North Central Florida homeowners facing water emergencies since opening its doors. Backed by 107 customer reviews holding a 4.8-star average, this franchise has built a reputation for rapid response across Alachua County, including Gainesville, Newberry, and the surrounding western communities. Operating around the clock every day of the week, the team specializes in water damage restoration, handling everything from burst pipe incidents to storm-related flooding and sewage backups.
As part of the national SERVPRO network, this location leverages resources from one of the largest cleanup and restoration brands in the industry. The franchise operates from its Gainesville base with a fleet of response vehicles equipped for immediate deployment. Customers consistently note the team's commitment to communication, with technicians explaining each step of the drying and restoration process and keeping property owners informed throughout the job.
Homeowners who have worked with this crew highlight specific technicians who went beyond standard expectations. Destinee Strickland described Johnny as bringing calm and confidence during an overwhelming situation, taking time to listen and explaining every step without rushing. Another reviewer praised Andr s and his team for treating the home with care while delivering thorough, efficient work that left the property spotless. These named endorsements reflect a service model built on individual technician initiative rather than rigid scripts.
Across 107 reviews holding a 4.8-star average, customers repeatedly cite the team's responsiveness, communication, and thoroughness. While one negative review mentions pricing concerns, the overwhelming majority praise specific technicians like Johnny, Andr s, and Quemton for their professionalism and dedication to leaving homes in pristine condition.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Rapid removal of standing water using industrial-grade pumps and vacuums to prevent further structural damage.
Advanced drying equipment eliminates moisture from walls, floors, and ceilings, including hard-to-reach cavities.
Hazardous waste removal following sewage incidents, including disinfection and sanitization of affected areas.
Response to hurricane and storm-related water intrusion, addressing both visible damage and hidden moisture.
Cleaning and deodorizing furniture, electronics, clothing, and personal belongings damaged by water.
Identification and removal of mold growth resulting from water damage, with prevention protocols.