Galassi Services Inc.
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Galassi Services Inc. maintains a 3.8-star average rating derived from 13 homeowner reviews in the Groveland area. This air conditioning contractor serves residents throughout Groveland and has completed installation projects in Orlando as well. Reviewers consistently mention a service team member named Lonnie who demonstrates technical knowledge of AC systems, alongside office support from Nicole. The contractor operates without publicly listed working hours, and homeowners should contact the office directly to discuss availability for service calls.
Multiple reviewers specifically praise the contractor's responsive approach during challenging situations. One customer recalled that when their AC system froze, the team arrived shortly after the initial call regardless of time or weather conditions. Another reviewer highlighted that Mr. Galassi personally became available to service a unit requiring urgent attention, resolving the issue within minutes. The company's willingness to handle same-day emergency requests appears to be a consistent theme across positive reviews. Reviewers also note that the team takes time to explain technical findings and answer questions about system operation.
Customer experiences reveal both strengths and notable concerns worth considering. A reviewer who declined service after receiving a quoted price later received a demand for a service fee that had not been discussed during the initial phone conversation or site visit. That situation escalated to a lien being filed against the property over the disputed fee. However, several other reviewers describe the team arriving quickly during heat emergencies, providing clear explanations of problems, and completing repairs without prolonged delays. Potential clients may wish to request written cost estimates and confirm fee policies before authorizing diagnostic visits.
What Customers Say
Positive reviews cite same-day arrival speeds and personalized service from named technicians, while the lone negative review focuses on unexpected service fee charges and subsequent lien placement. Four of five detailed reviews recommend the contractor for emergency repairs.
Services
AC System Installation
Complete new system installations for residential properties. Reviewers report installation work completed in Groveland and Orlando homes.
AC Repair Services
Diagnostic and repair services for malfunctioning air conditioning units, covering various makes and models.
Emergency Same-Day Service
Urgent repair requests receive responsive same-day service visits regardless of time or weather conditions.
System Diagnostics
Technical inspection and problem identification for AC systems, with results explained directly to homeowners.
Preventive Maintenance
Service options aimed at maintaining system performance and addressing issues before major failures occur.