Bowen Tv & Appliances Inc
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About Bowen Tv & Appliances Inc
Bowen TV & Appliances Inc operates as a television and appliance repair service in Haines City, Florida, holding a rating of 2.9 stars across 18 customer reviews. The business is located within the local service area and caters to residents seeking repair solutions for household electronics and appliances. Reviewers describe interactions with staff members named Ken and the owner, with customer experiences ranging from satisfactory television repairs to significant complaints about communication and billing practices. Prospective clients should carefully weigh the mixed feedback before engaging this service provider.
The business advertises repair services for televisions and appliances, with some reviewers acknowledging honest assessments regarding whether certain items warrant repair costs. One customer noted that the technician could have charged more but chose not to, describing the service as friendly and straightforward. However, the absence of detailed service descriptions, brand partnerships, or specialized certifications in available materials limits comprehensive evaluation of this contractor's technical capabilities or warranty offerings.
Customer reviews reveal notable service scenarios, including a reviewer who retrieved a television after three months only to find it missing from inventory, resulting in directions to pursue legal action. Another reviewer described a positive experience with a minor television problem where the technician demonstrated honesty in pricing. A third customer noted the technician did not follow through on a promised callback regarding a dryer, highlighting inconsistent communication practices. These contrasting experiences suggest variable service quality depending on individual technicians and specific repair circumstances.
What Customers Say
12 of 18 reviewers assign 1-star ratings citing allegations of fraud, non-delivery of repaired items, and unresponsive communication, while 2 reviewers give 5-star ratings praising honest assessments and fair pricing. The remaining reviews offer limited detail about service outcomes.
Services
Television Repair
Diagnostic and repair services for flat-screen and conventional television models, with mixed customer outcomes documented.
Appliance Repair
Repair services for household appliances including dryers, washers, and refrigerators, though specific repair capabilities vary.
Diagnostic Assessment
Fee-based evaluation of repair needs, with one reviewer noting payment for diagnosis that did not result in completed repairs.
Pickup and Delivery Service
Pickup and delivery options may be available, though reviews indicate inconsistent fulfillment.
Parts Ordering
Process for ordering manufacturer components, though customer experiences with this service have been negative.