Thermo King of the Southeast - Haines City

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About Thermo King of the Southeast - Haines City
Thermo King of the Southeast in Haines City operates as an authorized Thermo King dealer serving central Florida's transportation refrigeration needs. With 150 customer reviews accumulating a 4.2-star rating, this location handles refrigerated truck, trailer, and auxiliary power unit (APU) service for commercial trucking operations across the region. The shop maintains standard hours Monday through Friday from 8 AM to 5 PM and can be reached at (863) 422-7527.
As part of the Thermo King network, this dealer provides factory-authorized parts and diagnostics for transport refrigeration systems. The shop's service writers work directly with owner-operators and fleet managers to coordinate preventive maintenance schedules and diagnose cooling system failures. Website information indicates this location operates under the Thermo King of Orlando franchise network.
Customer reviews highlight specific team members who have earned repeat business. Miguel has received multiple mentions for professional APU maintenance work, with one reviewer noting his thorough approach to servicing auxiliary power units. Jimmie and the service team have been praised for getting customers back on the road quickly, with one account describing them as eager to solve problems and minimize downtime. Carlos, identified as the office manager, has been noted by name for his customer-facing coordination. Negative reviews focus on pricing disputes, with customers specifically citing concerns about charges for belt and fuel filter service, after-hours callouts, and perceived upselling of pump replacements.
What Customers Say
Six of eight named reviews mention specific team members by name, with Miguel, Jimmie, and Carlos receiving multiple mentions. Negative reviews cite pricing concerns while positive reviews emphasize technician skill and turnaround speed.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Refrigerated Unit Repair
Diagnosis and repair of transport refrigeration systems for trucks and trailers.
Auxiliary Power Unit (APU) Service
Maintenance and repair of sleeper cab APU systems, frequently mentioned in reviews.
Preventive Maintenance
Scheduled service to maintain refrigeration system reliability and extend equipment life.
Belt and Filter Replacement
Standard replacement parts for refrigeration compressor and fuel systems.
Cooling System Diagnostics
Electrical and mechanical troubleshooting for non-cooling complaints.
Fleet Service Coordination
Ongoing service relationships with commercial trucking operations.