Preston Reeves Heating & Air

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Claim This BusinessAbout Preston Reeves Heating & Air
Preston Reeves Heating & Air has served the Hilliard community as a trusted air conditioning contractor, building a reputation grounded in responsive service and transparent diagnostics. With 22 verified client reviews contributing to a 4.1-star average rating, the company has become a reliable resource for homeowners navigating Florida's demanding climate. Operating from their Hilliard base, the team fields service requests across the greater north Florida region, handling both routine maintenance and urgent repair needs.
Unlike larger HVAC conglomerates that juggle dozens of brands, Preston Reeves Heating & Air focuses on delivering personalized solutions without sacrificing technical depth. Their service model emphasizes clear communication: technicians explain diagnosis findings before recommending repairs, allowing homeowners to make informed decisions about their cooling systems. This approach resonates with clients who value understanding exactly what work their system requires.
Customer experiences highlight the company's commitment to accessibility during critical moments. Reviewer Amy Young described calling on a Thursday evening and receiving a same-day response, with technician Brock arriving the following morning to resolve her cooling issue. Similarly, Elizabeth Luke noted same-day service with advance notification, praising Brock's willingness to answer questions throughout the repair process. These accounts underscore a service model oriented around homeowner convenience and technical transparency.
What Customers Say
Four of seven relevant reviews praise same-day response times and technician Brock's diagnostic clarity, while three reviews document frustration with extended wait times for parts, unmet follow-through commitments, and unresolved condensation issues totaling thousands of dollars in prior repair attempts.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 8 AM–12 PM |
Services
AC Repair & Maintenance
Diagnostic troubleshooting, component replacement, and system tune-ups for residential cooling systems.
New System Installation
Equipment selection guidance and professional installation for replacement or upgrade projects.
Emergency Cooling Response
Same-day service availability for system failures, including after-hours callback options.
refrigerant Recharge
Freon refill and leak detection services with upfront cost discussion before work begins.
System Diagnostics
Comprehensive assessment explaining findings to homeowners before recommending specific repairs.