Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessGemaire Distributors operates as an air conditioning system supplier in Hollywood, Florida, serving the broader Broward County region since 1985. With a solid 4.0-star rating drawn from 27 customer reviews, this supplier has built a reputation for carrying hard-to-find AC components and providing knowledgeable counter assistance. The storefront maintains Monday through Friday hours from 7:30 AM to 4:30 PM, accommodating contractors and homeowners who need immediate access to replacement parts. Beyond Hollywood, the business serves customers from nearby communities including Fort Lauderdale, Pembroke Pines, and Miramar, making it a regional resource for both DIYers and licensed HVAC technicians seeking specialty items that big-box stores typically do not stock.
What distinguishes Gemaire Distributors is its focus on sourcing obsolete and hard-to-locate AC parts, an increasingly valuable service as older systems require replacement components no longer manufactured by major suppliers. The Hollywood location, managed by Daniel, has received consistent praise for inventorying last-available motors and resistors that other distributors cannot obtain. Multiple reviewers note the team will check stock before customers make trips, preventing wasted journeys. While the phone system has drawn criticism from a few callers reporting extended wait times, recent reviews indicate improvements in responsiveness. The supplier operates on a contractor-direct model, meaning homeowners typically arrange purchases through their installing technician, though walk-in customers are welcomed.
Customer experiences highlight the value of visiting in person. Rudy Villanueva recounts arriving on a Saturday with a failed AC motor, where staff located the final unit in stock, enabling Same-Day repairs during a sweltering spell. Lyn Estelles describes Daniel's assistance fifteen minutes before closing on a Saturday, noting he ensured all components were available before processing her transaction. Brittany Kohler specifically names Daniel as the reason she returns, describing his product knowledge and cheerful demeanor as uplifting during what could be a stressful repair situation. These encounters illustrate why the distributor maintains strong loyalty among repeat customers despite occasional counter staffing challenges.
Six of eight detailed reviewers award 5 stars, with recurring praise for Daniel's counter assistance and inventory reliability. Three-star reviews cite phone wait times and limited storefront space, while the single 1-star review targets interpersonal issues with counter staff. Positive feedback specifically mentions same-day part availability, weekend availability near closing time, and improved phone response, contrasting with early complaints about hold times.
| Sunday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| ThursdayToday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–4:30 PM |
| Saturday | Closed |
Hard-to-find replacement parts including motors, resistors, capacitors, and electrical components for residential systems.
Checking inventory before customer arrival, preventing trips for out-of-stock items.
Licensed HVAC technicians can arrange parts procurement for their installation and service jobs.
Parts and units for home AC systems, including older and obsolete models.
Staff guidance on correct part identification and compatibility with existing systems.