Five Star Heating & Cooling Inc
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About Five Star Heating & Cooling Inc
Five Star Heating & Cooling Inc operates from Hudson, Florida and holds a 4.5-star rating derived from 180 client reviews. Their team maintains continuous availability, responding around the clock to Serve residents throughout Pasco County and neighboring Hernando County. This established presence has earned repeat business from homeowners who value consistent service callbacks and preventive maintenance agreements.
What distinguishes Five Star from regional competitors is their commitment to same-day response without extra emergency fees. Reviewers repeatedly commend the speed of their dispatch, with one homeowner receiving a technician within 90 minutes of a morning call during a heating failure. Their approach emphasizes transparency, with technicians walking customers through diagnostic findings before recommending repairs rather than presenting surprise invoices. Several reviewers signed service agreements after experiencing initial cleanings that revealed previously overlooked issues like moisture accumulation in ductwork.
Customer narratives feature Mike Murphy, who repaired an aging system using targeted wiring adjustments rather than recommending a full $17,000 replacement that another contractor had prescribed. Another technician, Suntino, arrives at homes within 90 minutes of emergency calls, according to reviewers who experienced heating failures during cold spells. A reviewer notes that manager George follows up personally when problems arise, making situations right and explaining options clearly. These interactions shape the reputation that keeps clients returning for seasonal maintenance.
What Customers Say
Every reviewer awarded 5 stars, with six clients specifically naming Mike Murphy or Suntino for their explanatory approach during service calls. Two reviewers mention same-day arrival during heating emergencies, while one notes a past experience with another technician that required manager intervention to resolve.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Heating System Repair
Diagnostic services and component-level repairs addressing furnace failures, wiring issues, and heating element replacements.
Cooling System Repair
AC troubleshooting, refrigerant handling, compressor diagnostics, and blower motor services for summer reliability.
Preventive Maintenance Agreements
Seasonal tune-ups, filter changes, and multi-point inspections that extend equipment lifespan and improve efficiency.
Emergency Service Calls
Round-the-clock dispatch for heating failures, system breakdowns, and urgent situations requiring same-day attention.
Ductwork Inspection and Cleaning
Interior duct assessment revealing moisture, debris, or contamination with professional cleaning services available.
System Replacement Consultation
Evaluations determining whether repairs suffice or replacement best serves long-term homeowner interests.