Coastal Heating & Cooling, LLC

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About Coastal Heating & Cooling, LLC
Coastal Heating & Cooling, LLC has served Jacksonville Beach homeowners for more than two decades, building a reputation through consistent, reliable heating and cooling service. Holding a 4.8-star rating across 76 customer reviews, this licensed contractor specializes in residential HVAC repair, replacement, and maintenance for homeowners throughout the Jacksonville Beach area and surrounding Northeast Florida communities. The company operates Monday through Friday from 8 AM to 5 PM, ensuring predictable scheduling for routine service calls and planned installations.
What distinguishes Coastal Heating & Cooling from competitors is their commitment to responsive, customer-centered service paired with honest pricing. Multiple reviewers emphasize the company's willingness to send technicians quickly when circumstances demand urgency, particularly for elderly customers or during extreme weather events. The team prioritizes transparent communication, explaining repair options without pressuring homeowners into unnecessary upgrades, and stands behind their workmanship with follow-through that many competitors reportedly lack.
Customer testimonials reveal a team that delivers on promises. When Meredith Brasca's AC failed overnight, the office returned her call ten minutes before official opening and had a technician on-site by 9 AM, completing repairs by 11:43 AM. Sarah McGovern's new AC installation involved Will and Mike, who finished both indoor and outdoor unit replacements in 3.5 hours, half the time she expected. For cjmacfax, whose daughter faced a problem created by another company, Melissa coordinated immediate assistance, and the technician resolved the issue quickly. Vince Schreiber's experience included a diagnosis other companies missed, with Coastal providing a next-day solution that restored his system's functionality.
What Customers Say
All five featured reviewers award 5 stars, with three specifically praising the team's honesty and reasonable pricing. Four reviewers mention same-day or very rapid response times, and three highlight specific team members, Melissa for coordination, Will and Mike for on-site work, demonstrating consistent personnel who build long-term customer relationships.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| TuesdayToday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
AC Repair & Maintenance
Diagnose and repair cooling system failures, perform seasonal tune-ups to maintain efficiency and prevent breakdowns.
Heating Repair & Maintenance
Service heat pumps and heating systems, address heating failures and perform pre-winter inspections.
New HVAC Installation
Install complete indoor and outdoor units for replacements, including equipment selection guidance without overselling.
System Diagnostics
Identify root causes accurately, Vince Schreiber's case shows Coastal found issues other companies missed.
Emergency Response
Prioritize urgent calls based on customer circumstances; rapid arrival for elderly or heat-related emergencies.
Informed Consultation
Explain repair versus replacement options, educate homeowners on what suits their specific house and budget.