Empire Heating & Cooling
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About Empire Heating & Cooling
Empire Heating & Cooling serves Kissimmee homeowners with heating and cooling services, earning a 4.5-star rating from two client reviews. The contractor operates seven days a week from 8 AM to 8 PM, providing scheduled maintenance and repair appointments throughout the Kissimmee area. Residents seeking reliable HVAC service can reach the team at (689) 288-8197 during business hours.
The company distinguishes itself through meticulous diagnostic attention and transparent service recommendations. One client noted the technician checked every component of their HVAC system and made several small adjustments to restore quiet, efficient operation. Another reviewer appreciated that the team diagnosed and resolved the issue without recommending unnecessary parts or upselling . This approach of thorough assessment followed by targeted repair reflects the contractor's service philosophy.
Customer feedback highlights the contractor's commitment to complete resolutions. One reviewer described receiving thorough service where no component was overlooked, resulting in a system running quietly afterward. Another client specifically mentioned the team's ability to diagnose problems accurately and fix them efficiently, choosing to call the company again for future needs. Both reviews emphasize practical solutions over extensive recommendations.
What Customers Say
Both reviewers award top marks for diagnostic thoroughness and honest service recommendations, with one client giving five stars for system-wide inspection and adjustments. The four-star reviewer specifically praises the contractor for avoiding unnecessary upsells while still delivering an effective fix. No negative comments appear in either review.
Working Hours
| SundayToday | 8 AM–8 PM |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| Thursday | 8 AM–8 PM |
| Friday | 8 AM–8 PM |
| Saturday | 8 AM–8 PM |
Services
HVAC System Inspection
Comprehensive multi-point examination covering all components, as noted in client reviews describing thorough checks.
AC Repair
Diagnosis and repair of cooling system issues including refrigerant, electrical, and mechanical problems.
Heating Repair
Service for furnace and heat pump systems including ignition, blower, and thermostat issues.
System Tune-Up
Preventive maintenance visits with adjustments and calibration to restore quiet, efficient operation.
Diagnostic Assessment
Accurate problem identification using systematic inspection procedures to determine necessary repairs.
Efficiency Optimization
Adjustments and repairs aimed at reducing energy consumption and improving system performance.
Emergency HVAC Service
Same-day response capability for urgent heating or cooling failures requiring immediate attention.