Hampton Inn & Suites Lake Wales
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About Hampton Inn & Suites Lake Wales
Hampton Inn & Suites Lake Wales welcomes travelers to the Lake Wales area along US 27 with 864 guest reviews contributing to a 4.2-star rating. The hotel offers standard guest rooms and suites serving both business travelers and families attending local events in Polk County. This property operates under the Hilton brand umbrella, providing consistent hospitality standards expected from a national chain establishment.
Guest reviews highlight several distinguishing features: the complimentary hot breakfast receives consistent praise for quality and variety. The property maintains a pet-friendly policy allowing dog stays, which some travelers specifically seek when booking accommodations. Clean, spacious bathrooms and well-stocked toiletries appear frequently in positive feedback about room conditions.
Reviewer accounts reveal specific service scenarios worth noting. One guest experienced a malfunctioning room toilet during a weekend stay and received limited assistance from front desk staff, who indicated no alternative rooms were available. Another guest encountered an elevator malfunction requiring emergency response. A third reviewer documented concerns about mold in shower areas and housekeeping attention to detail regarding coffee makers and bathroom surfaces.
What Customers Say
Of 8 detailed reviews, 4 praise the hotel's location along US 27 and cleanliness while 4 document significant issues including mold, elevator malfunction, unresponsive front desk, and pet policy confusion. Positive reviews cite breakfast quality and spacious bathrooms; negative reviews cite maintenance responsiveness and housekeeping thoroughness.
Services
Standard Guest Rooms
Clean, spacious accommodations with made beds and fresh linens, featuring in-room coffee makers and work desks.
Hotel Suites
Extended-stay options with additional living space suitable for business travelers or longer visits.
Complimentary Hot Breakfast
Daily breakfast featuring hot items, variety, and quality noted positively across multiple guest reviews.
Pet-Friendly Accommodations
Dog-friendly rooms available for travelers with pets, though guests with allergies should confirm policies.
Business Center & WiFi
Guest access to computers, printing services, and complimentary high-speed internet throughout the property.
Fitness Center
On-site exercise equipment available for guest use during their stay.