Serenity at Lake Wales
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About Serenity at Lake Wales
Serenity at Lake Wales is a pet-friendly apartment community located at 105 Serenity Loop in Lake Wales, Florida, serving residents in the greater Lake Wales area. The property maintains standard business hours Monday through Friday from 9 AM to 6 PM, with Saturday hours from 10 AM to 5 PM, and is closed on Sundays. With 158 reviews contributing to a 4.1-star rating, this community offers rental housing to local residents seeking residential living in the Lake Wales region.
The community features amenities including a fitness center, swimming pool, and various floor plan options for prospective residents. Virtual tours are available for those interested in touring the property remotely. As a pet-friendly community, Serenity at Lake Wales accommodates residents with pets, though additional pet rent and fees apply. The property also provides access to a resident portal for ongoing tenant communications and management.
Resident reviews highlight mixed experiences regarding maintenance responsiveness and overall property management. Some reviewers note challenges with maintenance request turnaround times and communication delays following management transitions. The property's location in Lake Wales places residents within access to local amenities and the surrounding Central Florida region.
What Customers Say
Three reviewers specifically mention maintenance delays and communication issues, particularly after a management transition in 2024. Positive reviews from 2023 praise then-current management for responsiveness and property condition. Overall sentiment is divided between appreciation for the community's amenities and concerns about maintenance consistency.
Working Hours
| Sunday | Closed |
| Monday | 9 AM–6 PM |
| Tuesday | 9 AM–6 PM |
| Wednesday | 9 AM–6 PM |
| ThursdayToday | 9 AM–6 PM |
| Friday | 9 AM–6 PM |
| Saturday | 10 AM–5 PM |
Services
Apartment Leasing
Rental units available in various floor plan configurations for individuals and families.
Pet Accommodation
Pet-friendly housing with additional pet rent and fee structures for residents with cats or dogs.
Virtual Tours
Remote property tours available for prospective residents unable to visit in person.
Fitness Center
On-site fitness facility for resident use, though some equipment may experience maintenance issues.
Swimming Pool
Community pool available for residents, though reviewer experiences indicate occasional closure periods.
Resident Portal
Online portal providing tenant access to communications, maintenance requests, and account information.
Maintenance Services
On-site maintenance team handling repair requests, though response times have been variable per reviews.
Parking
Parking arrangements for residents, specific details available through the leasing office.