Frank Gay Services

Air conditioning repair service
4.8(4,786 reviews)
6810 New Tampa Hwy #200, Lakeland, FL 33815
Frank Gay Services

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About Frank Gay Services

Frank Gay Services has been a fixture in Lakeland, Florida, earning a 4.8-star average from 4,786 customer reviews. The contractor operates around the clock every day of the year, providing cooling, plumbing, electrical, and heating services to homeowners across Polk County and neighboring communities including Winter Haven and Bartow. This continuous availability makes the company a practical choice when AC failures or pipe leaks strike outside of normal business hours. The breadth of trades under one roof means a homeowner can often address multiple system issues without coordinating separate contractors.

What distinguishes Frank Gay Services is its multi-trade model and unwavering availability. Rather than specializing in a single trade, the company fields technicians across cooling, plumbing, electrical, and heating disciplines, allowing one dispatched team to assess and resolve issues spanning different home systems. The company publishes maintenance plans and financing options on its website, suggesting a commitment to long-term customer relationships rather than transactional repairs alone. Combined with 24/7 scheduling, these offerings position the contractor as a single point of contact for both urgent breakdowns and planned home upgrades.

Customer reviews repeatedly highlight specific technicians who delivered thoughtful, thorough service. When Michelle Nowell needed both her indoor and outdoor HVAC units replaced, Shanel Caines and Yasser Ortega handled the work and then walked her through the completed job in detail. Flori Tsipenyuk called on Torey to repair a broken shower handle and address several unrelated household items, noting his patience in explaining each fix and sharing tips to prevent future problems. These named technicians represent the company's investment in skilled, communicative service crews capable of managing both focused repairs and multi-item calls with equal care.

What Customers Say

Of the four sampled reviews, three award five stars and specifically name technicians Shanel Caines, Yasser Ortega, and Torey for their knowledge and communication. The single one-star review targets pricing on a well leak repair, expressing frustration with a $525 estimate for materials and labor. Positive reviews consistently mention patience, thorough explanations, and problem-solving ability, while the negative review cites cost as the primary concern.

4.8 · 4,786 reviews
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Working Hours

SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayTodayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours

Services

Air Conditioning Repair, Installation & Maintenance

Central AC and mini-split systems receive diagnostics, repairs, replacements, and seasonal tune-ups, with indoor air quality improvements available through duct sealing and filtration upgrades.

Plumbing Repair & Water Heater Services

From leak detection and drain clearing to water heater replacement and tankless installations, technicians handle residential piping, repiping, and water treatment needs.

Electrical Installation & Panel Replacement

Certified electricians manage home wiring repairs, panel upgrades, surge protection, carbon monoxide detector installation, EV charger setup, and lighting projects.

Heating Repair, Installation & Insulation

Heat pumps and furnaces receive maintenance, repair, and new installations, complemented by blown-in insulation to improve seasonal energy efficiency.

Frequently Asked Questions