FBI Air

Air conditioning contractor
4.9(530 reviews)
5483 Lee St Ste 7, Lehigh Acres, FL 33971
FBI Air

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About FBI Air

FBI Air, operating as F.B.I. Air Conditioning Systems Inc., has served Lee County, Florida homeowners and businesses for over two decades as a family-owned air conditioning contractor. The company holds state licensing and maintains an exceptional 4.9-star rating drawn from 530 customer reviews, positioning it as one of the most trusted HVAC providers in Southwest Florida. Based in Lehigh Acres, the contractor serves the broader Lee County region including Fort Myers, Cape Coral, and surrounding communities, offering both residential and commercial HVAC solutions. Their operation runs Monday through Friday from 7 AM to 5 PM, providing scheduled service calls and repair work throughout the region.

What distinguishes FBI Air from neighboring contractors is their manufacturer partnership with Mitsubishi Electric and their emphasis on preventive maintenance as a cost-saving strategy for homeowners. The company positions itself as a full-service residential and commercial HVAC provider, handling everything from new system installations to duct cleaning services. Their website explicitly connects maintenance to component longevity, warning that neglected AC units in Florida's humid climate create breeding grounds for algae and mildew that accelerate equipment failure. This technical approach, combined with their willingness to stand behind warranties on installed systems, gives customers confidence in longer-term equipment investments.

Customer reviews reveal specific scenarios that illustrate why FBI Air earns consistently high ratings. For Marie Bach, the company resolved a recurring cooling problem that Sunshine Air failed to fix over five years of repeated service calls, doing so in a single visit. Technician Austin resolved a previous thermostat installation issue for Steve Blair with only a minimal upgrade charge, standing behind the original work. Multiple reviewers specifically commend technician Brandon for arriving early to appointments, explaining repair details thoroughly, and demonstrating professionalism that exceeds expectations. Joe Greco's review notes the company's responsiveness and their technicians' practice of calling customers to explain issues before proceeding with repairs.

What Customers Say

All eight sampled reviewers give FBI Air 5-star ratings, with three specifically naming technicians Austin and Brandon as reasons for their satisfaction. Customers repeatedly mention the company standing behind their warranties and the thorough explanations provided during service calls.

4.9 · 530 reviews
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Working Hours

SundayClosed
Monday7 AM–5 PM
Tuesday7 AM–5 PM
Wednesday7 AM–5 PM
ThursdayToday7 AM–5 PM
Friday7 AM–5 PM
SaturdayClosed

Services

AC Repair & Maintenance

Diagnostic services, coil cleaning, drain component maintenance, and preventive tune-ups to prevent costly failures.

New AC Installation

Complete system installation for new residential construction and replacement of aging equipment.

Commercial HVAC Services

Full-service commercial HVAC/R solutions including new installations and retrofits for existing systems.

Duct Cleaning

Ventilation system inspection and cleaning to improve indoor air quality and system efficiency.

Floor Heater Replacement

Installation and replacement of residential floor heating systems.

Thermostat Installation & Service

Smart thermostat installation with ongoing support and warranty backing for their work.

Frequently Asked Questions