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About Advanced Air and Heat Inc.
Advanced Air and Heat Inc. operates as an HVAC contractor serving homeowners throughout Melbourne, Florida, and surrounding Brevard County communities. The company holds a 4.2-star rating compiled from 24 customer reviews, providing a collective snapshot of service quality that prospective clients can evaluate. Residents of nearby Cocoa, Palm Bay, and Rockledge have also sought their assistance for residential heating and cooling needs. This rating reflects a mixed customer experience, with some reviewers praising specific technicians while others express frustration with diagnostic approaches or warranty claim handling.
The company presents itself as a full-service residential HVAC provider, though specific brand partnerships or specialized certifications are not detailed on their website. Without explicit manufacturer affiliations or unique service offerings visible in available materials, prospective customers should request specific brand availability, warranty terms, and service guarantees during initial consultation. The contractor works with home warranty companies including American Home Shield, a common arrangement in the region that can affect diagnostic procedures and parts coverage.
Customer reviews name specific technicians and describe particular service encounters. A reviewer detailed how Michael responded to a service call during a summer heat wave and recommended window replacement rather than diagnosing the cooling system. Another reviewer recounted working with Mike regarding a clogged condensation line covered under warranty, noting a disagreement over coverage terms. A third reviewer described an instance where a technician declined to replace a heat pump, instead proposing a recharge on a system with an identified leak. These accounts represent the range of experiences homeowners may encounter, and the contrasting perspectives across 24 reviews suggest service quality may vary by individual technician or specific situation.
What Customers Say
The 24-review sample shows a 4.2-star average, yet the three detailed reviews posted all carry 1-star ratings and describe technician-specific interactions with individuals named Michael and Mike. Positive reviewers (implied by the overall rating) likely cite different technicians or outcomes not represented in these sampled negative accounts.
Services
AC Repair & Maintenance
Diagnostic services and repair for cooling systems, including refrigerant handling and component replacement.
Heating System Service
Repair and maintenance for heat pumps and traditional heating equipment.
Home Warranty Coordination
Service work performed for customers with third-party home warranty providers, including American Home Shield.
System Recharging
Refrigerant recharge services for cooling systems, though proper leak diagnosis is essential for lasting results.
Condensation Line Clearing
Drain line cleaning and unclogging services, sometimes covered under warranty contracts.
New System Installation
Installation of new residential HVAC equipment, though specific brands are not listed.