Poole & Kent Co of Florida

Poole & Kent Co of Florida operates as a mechanical contractor in Miami with a 3.0-star average rating drawn from 26 customer reviews. The company maintains standard weekday hours from 8 AM to 5 PM, closed on weekends. Their project portfolio spans municipal water treatment facilities, commercial chiller plants, and aviation fueling systems across South Florida, indicating a focus on large-scale process mechanical work rather than typical residential HVAC service calls.

This contractor distinguishes itself through several specialized capabilities evident on their website. They offer in-house fabrication for custom mechanical components, a feature that allows for tighter quality control on complex installations. Their portfolio includes design-build projects for reverse osmosis plants and wastewater treatment facilities, demonstrating expertise in highly specialized process systems. Poole & Kent has received recognition from MCASF with a first-place excellence in safety award, and they utilize building information modeling (BIM) technology for project planning. These capabilities position them distinctly toward commercial and municipal clients rather than standard residential homeowners.

Customer reviews reveal specific technician interactions worth noting. One reviewer named Orlando, Jose, and Rubien as team members who completed AC work described as thorough and effective, recommending these individuals by name. Another reviewer specifically praised the quality and professionalism of the work performed. However, several negative reviews cite concerning behavior by company vehicles, including incidents of speeding in residential areas and failure to stop after hitting animals. These contrasting experiences suggest that service quality may vary depending on the specific crew assigned to a job.