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About Reel Pros AC & Refrigeration, LLC
Reel Pros AC & Refrigeration, LLC operates as a Miami-based HVAC contractor with a 5.0-star rating across 16 client reviews. The business delivers residential and light commercial heating and cooling services throughout the greater Miami metropolitan area and surrounding communities. Customers consistently note the team responds quickly to service calls, arriving within hours of initial contact even during peak summer demand periods. The company handles system diagnostics, repairs, new equipment installations, and preventive maintenance for standard split systems, packaged units, and refrigeration equipment.
Without access to the company website, specifics about brand partnerships, certifications, or specialized equipment offerings cannot be confirmed. Customer feedback indicates the team provides transparent pricing with detailed quotes before work begins, and several reviewers mention the technician explained repair options without pressuring upsells. The absence of manufacturer authorization details means prospective clients should discuss specific equipment brands and warranty coverage directly with the service team.
Reviewers describe specific positive experiences with a technician named Maki, who is praised for professional knowledge, rapid diagnostics, and carrying necessary parts to complete repairs in a single visit. One customer recounts a same-day call during extreme summer heat where the technician arrived within a few hours and had the system operational before evening. Another review mentions a new system installation completed the morning after the initial evening call, highlighting the company's willingness to accommodate urgent timelines. Howard Steinberg notes the team correctly identified a repair that another company flagged as requiring full unit replacement, saving the homeowner significant expense.
What Customers Say
All 16 reviewers award 5 stars, with 6 specifically praising fast response times during heat-related emergencies. Multiple customers mention Maki by name as the technician who delivered knowledgeable, efficient service. Three reviews contrast Reel Pros favorably against competitor estimates, noting honest assessments that prevented unnecessary equipment replacements.
Services
AC Repair & Troubleshooting
Diagnostic services to identify issues with cooling performance, refrigerant problems, and electrical component failures.
New System Installation
Complete HVAC system installation for residential properties, with next-morning completion available for urgent replacements.
Preventive Maintenance
Scheduled tune-ups to maintain system efficiency and extend equipment lifespan across seasonal cycles.
Refrigeration Equipment Service
Repair and maintenance for refrigeration systems, reflecting the company's AC and Refrigeration branding.
Emergency Same-Day Service
Rapid response appointments for AC failures, with multiple reviewers describing same-day arrival during heat-related emergencies.