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About Superkool Refrigeration Services LLC
Superkool Refrigeration Services LLC operates as an air conditioning contractor serving Miami and the broader South Florida region. The business holds a 4.2-star rating compiled from ten customer reviews, placing it in the competitive middle tier of local HVAC providers. Reviewers describe interactions with team members named John and reference both residential and tenant-finish projects, suggesting the company handles a range of property types across the metro area.
Customer feedback reveals specific strengths and concerns worth examining. Positive reviewers praise response speed during heat emergencies, with one team completing a full AC replacement within forty-eight hours during an oppressively hot summer stretch. Another reviewer notes the team understood a complex chiller system when three prior contractors proved unfamiliar with the equipment. However, two one-star reviews flag concerning patterns: delayed communication, charges exceeding initial expectations, and quality issues surfacing weeks or months after service completion.
The named technician John appears across multiple positive reviews, with customers describing him as responsive, professional, and thorough. One reviewer recounts the team solved an air duct problem that other contractors declined to touch, while another credits John with keeping a tenant's apartment cool during a timely repair. Negative reviews center on a 2020 unit installation that required repeat service and an inspection failure tied to mounting hardware, with one customer warning that electrical components should have been replaced during the original installation.
What Customers Say
5 of 7 rated reviewers awarded 5 stars, praising same-day response, competitive pricing, and complex system expertise. Both 1-star reviews cite communication delays and quality issues emerging weeks after service.
Services
AC Installation
New air conditioning unit installation for residential and tenant-finish properties.
AC Repair
Diagnostic and repair services for cooling system malfunctions and component failures.
System Tune-Ups
Preventive maintenance to maintain efficiency and extend equipment lifespan.
Ductwork Repair
Repair of air ducts, including difficult jobs other contractors decline to handle.
Chiller System Service
Specialized service for commercial chiller systems, uncommon among general HVAC contractors.