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About The Duct Clinic
The Duct Clinic operates as an air duct cleaning service in Miami, Florida, holding a 4.8-star rating accumulated across 262 customer reviews. This volume of feedback positions the company among the more frequently reviewed duct cleaning providers in the local market. The business specializes in residential air duct sanitation and dryer vent extraction services, addressing indoor air quality concerns specific to South Florida's humid climate.
Customer feedback reveals mixed service quality. A reviewer named Daniel assisted a homeowner during a holiday weekend emergency, successfully extracting two dryer vent brushes that had become lodged in a vent system featuring two ninety-degree angles. However, multiple reviewers document significant concerns: a ninety-nine-dollar maintenance package described as a simple reverse vacuum of limited ducts, followed by aggressive upselling for additional disinfection services. One customer reported being charged one hundred sixty-nine dollars per unit for disinfectant application involving Pine-Sol in the main distribution box, with incomplete cleanup and property damage to an attic access frame.
The company owner, identified only through review correspondence, offered one reviewer a one hundred dollar credit to address dissatisfaction, while another reviewer received responses described as dismissive when raising concerns about incomplete work and debris left behind. These accounts suggest inconsistent execution quality, though a subset of customers report successful resolution of specific duct and dryer vent emergencies.
What Customers Say
Two of three detailed reviews cite aggressive upselling tactics after initial service , while the sole five-star review specifically names technician Daniel for holiday-weekend emergency assistance. Negative reviews consistently mention incomplete cleanup and property damage, contrasting with positive feedback focused on problem resolution.
Services
Air Duct Cleaning
Removal of debris, dust, and contaminants from residential ductwork systems using specialized vacuum equipment.
Dryer Vent Extraction
Clearing of lint buildup and obstructions from dryer vent lines, including complex multi-angle configurations.
Duct Disinfection
Application of sanitizing treatments to interior duct surfaces, though methodology varies by technician.
System Inspection
Visual assessment of ductwork condition, though one reviewer reported inspection quality did not match flyer promises.
Maintenance Packages
Entry-level service options, though multiple reviewers report these proved insufficient for thorough cleaning.