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About THE FIVE STARS COOLING
The Five Stars Cooling serves Miami homeowners with air conditioning repair and replacement services. The company holds a 4.9-star average across 49 verified customer reviews, positioning it among the highest-rated HVAC contractors in the Miami metropolitan area. Residents of Coral Gables, Kendall, and surrounding neighborhoods can access same-day service for emergency cooling failures, with the company prioritizing households that include children and pets during Florida's extreme summer heat waves.
Transparency and honest pricing distinguish this contractor from competitors. Reviewers consistently note that the team checks warranty status on replacement parts, a step that saved at least one customer from unnecessary expenses. The company provides detailed assessments before recommending repairs versus full system replacements, and stands behind its workmanship with follow-up support.
Technician Tom earned multiple mentions for responding within an hour of initial contact. One reviewer described how Tom diagnosed a compressor issue that another contractor had misrepresented, discovering the part remained under warranty. His crew completed the installation meticulously, taking time to explain system operation and answer all questions. Another customer noted the team returned to ensure the job met their standards.
What Customers Say
All three complete reviews award 5 stars, with one reviewer switching from a decade-long prior provider after experiencing responsiveness and fair pricing. Two reviewers specifically name technician Tom and praise his diagnostic thoroughness. Emergency same-day arrival and warranty verification appear as recurring themes across positive feedback.
Services
AC Repair
Diagnostic assessment and compressor, refrigerant, and electrical system repairs.
AC Replacement
Full system installation with honest recommendation on repair versus new unit.
Same-Day Emergency Service
Priority response for households with children and pets during heat emergencies.
Warranty Verification
Checking manufacturer warranty status on parts before recommending repairs.
System Maintenance
Ongoing maintenance programs for previously installed units.