The Ritz-Carlton Coconut Grove, Miami
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About The Ritz-Carlton Coconut Grove, Miami
The Ritz-Carlton Coconut Grove, Miami stands as a luxury hotel property in the heart of Coconut Grove, Miami, Florida. This Five-Star property holds a 4.5-star rating derived from 1,281 guest reviews, positioning it among Miami's premier hospitality destinations. The hotel serves the Coconut Grove neighborhood and surrounding Miami areas, offering upscale accommodations to both leisure and business travelers visiting the city.
The property features multiple dining venues including Isabelle's for breakfast service, a full-service spa, comprehensive meeting and event spaces, and wedding facilities. Guests can access destination activities and enjoy the signature Ritz-Carlton service experience. The hotel participates in the Marriott Bonvoy loyalty program, allowing members to earn and redeem points across the property.
Customer reviews highlight specific staff members who delivered exceptional service during guest stays. Christina Strong from the front desk demonstrated immediate responsiveness when addressing guest concerns, offering to make things right. Lucas at Isabelle's received recognition for excellent service during breakfast service. Steve at the front entrance was noted for his welcoming assistance. One guest mentioned the staff called ahead to verify booking details and sent pre-arrival emails to ensure everything was prepared.
What Customers Say
Of three sampled reviews, two praised staff responsiveness and attentiveness, with one noting proactive communication before arrival. One review cited noise issues and room placement concerns, while another mentioned a welcome package with complimentary desserts and drinks. The property scores 4.5 stars from over 1,200 reviews.
Services
Luxury Hotel Accommodations
Upscale guest rooms and suites including executive suites with city views, balconies, and premium amenities.
Dining & Restaurants
On-site restaurant serving breakfast, lunch, and dinner with seasonal menu offerings.
Spa & Wellness
Full-service spa offering massage therapies, facials, and relaxation treatments.
Meetings & Events
Professional event spaces for corporate functions, conferences, and social gatherings.
Wedding Venues
Dedicated wedding facilities and planning services for ceremonies and receptions.
Marriott Bonvoy Loyalty
Rewards program allowing members to earn and redeem points for stays and benefits.
Destination Activities
Curated local experiences and Miami-area attractions for guest exploration.