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Claim This BusinessFamily Air Conditioning and Heating, Inc. has served Naples, Florida since 2013 as a fully licensed, insured, and certified air conditioning contractor. The company holds an A/C contractor license and maintains 24-hour, seven-day availability for the entire Southwest Florida region, including Bonita Springs, Estero, Marco Island, North Naples, East Naples, Lely, Ave Maria, and Golden Gate. With 671 five-star reviews, this family-owned business has earned a reputation for reliability across the region, matching their stated commitment to treating every customer like family.
What distinguishes Family Air from competitors is their emphasis on technician qualifications and homeowner protection. Every service technician holds NATE certification, the industry standard for HVAC competency, and the company conducts extensive criminal background checks before employment. All installations include a 10-year parts warranty, and the company provides free estimates with up-front pricing. They additionally offer multiple system discounts and ensure all work meets county and city codes, preventing potential homeowner fines.
Reviewers consistently mention specific technicians who delivered exceptional service. Ryan earned praise for professional, honest communication and fair pricing during a father's AC call. Elvis DeJesus was commended for arriving on time, explaining every step, and providing maintenance recommendations. Kristian Suarez received recognition for diagnosing and resolving an A/C failure on short notice, demonstrating outstanding problem-solving skill. Alex and an installation crew spent an entire day replacing and calibrating an entire system while correcting ductwork flaws, refusing to leave until everything functioned perfectly.
671 reviewers awarded perfect five-star ratings. Technicians frequently mentioned by name include Ryan, Elvis DeJesus, Alex, Max, and Kristian Suarez. Customers consistently highlight fair pricing, thorough explanations, and the company's willingness to advise rather than oversell.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnostic services, tune-ups, and repairs for all makes and models. Maintenance packages available to prevent failures and extend system life.
Full system installations with professional calibration and new ductwork when needed. All residential installs include a 10-year parts warranty.
Planning and installation services for new builds and remodels, from initial design through final setup.
attic insulation services to improve energy efficiency and reduce heating and cooling costs.
Vent cleaning to reduce fire hazards and improve appliance efficiency and safety.