Mercury Rising HVAC

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About Mercury Rising HVAC
Mercury Rising HVAC has earned a perfect 5.0-star rating across nine verified client reviews since establishing operations in Naples, Florida. Owner Ralph Perez personally oversees each project, maintaining an active license and ensuring every crew member adheres to manufacturer specifications. The company serves residential and commercial clients throughout Collier County, including Marco Island, Bonita Springs, and the greater Naples metro area. Weekend visits are not available, but weekday service runs from 8 AM to 5 PM, accommodating standard scheduling needs for both routine maintenance and planned installations.
What distinguishes Mercury Rising from neighboring contractors is their transparent pricing approach and equipment expertise. Multiple reviewers highlight that estimates rarely increase after the quote, with final invoices sometimes coming in below the original figure, a rarity in the industry. Owner Ralph Perez carries Ruud systems with a full 10-year manufacturer warranty on major components, pulling required county permits for every new installation. Their team includes Ralph himself, his nephew Brandon, and technician Ricardo, all of whom receive repeated mentions for thorough maintenance work and respectful on-site conduct.
Customer narratives reveal the hands-on nature of this operation. Peter Wolverton described a 2020 condo installation where Brandon supervised and worked alongside his uncle, ensuring the project stayed on schedule without cutting corners. Ronda, a client for nearly 14 years, recently scheduled a full maintenance visit where Ricardo and Brandon spent an entire day servicing her AC system without taking lunch breaks. When emergency situations arise, repeat clients like Heinz Bock rely on Mercury Rising for rapid response times, noting the same-day arrival capability during critical repairs.
What Customers Say
Nine reviewers awarded perfect five-star ratings without exception. Three technicians received direct name recognition: Ralph Perez (owner), his nephew Brandon, and Ricardo. Pricing transparency appears as a recurring theme, multiple clients emphasized fair quotes that held steady or came in under estimate, contrasting against industry norms.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
New AC Installation
Complete system replacement with Ruud equipment, permit acquisition, and 10-year warranty coverage on major components.
AC Repair & Diagnostics
Troubleshooting and repair services for system failures, addressing issues that other contractors could not resolve.
Preventive Maintenance
Full tune-up services including filter replacement, refrigerant checks, and operational testing performed by certified technicians.
Commercial HVAC Service
Multi-unit maintenance for business properties, with long-term client relationships spanning over a decade.
System Upgrades & Consultations
Equipment assessment and upgrade recommendations tailored to Naples climate demands and home efficiency goals.