Naples Air Conditioning LLC

Naples Air Conditioning LLC has operated as a family-owned business in Naples, Florida since 2003. Owned and led by Craig and Dale Thiel, the company holds license CAC1818128 and maintains a 4.7-star rating across 13 verified customer reviews. With 43 years of combined industry experience, the team services residential properties including single-family homes, condos, and mobile homes, as well as commercial establishments such as offices and restaurants throughout Naples and Collier County. The company maintains 24-hour availability, ensuring clients can access emergency climate control support whenever needed.

This contractor distinguishes itself as an authorized dealer for Lennox, Bryant, Ruud, Rheem, and Goodman systems, offering manufacturer warranty service on all major equipment brands. The business does not charge travel time or diagnostic fees, a straight $95 hourly labor rate applies to all service calls, with free leak checks, free second opinions, and complimentary estimates provided for replacement systems. They handle refrigerant line-sets and service equipment ranging from standard split systems to packaged AC units, commercial refrigeration, and ice machines. A text-based direct line to the owner facilitates quick communication for urgent matters.

Customer reviews consistently highlight same-day response capability. Erik Bobadilla described receiving a callback within hours of leaving a Monday morning voicemail, with a technician arriving the same day to replace his condenser. Janet DE noted that Craig and Dale responded on a Sunday to diagnose a power surge issue, securing a new unit installation by the following Tuesday. Their daughter Julia and son-in-law Zach assisted with the urgent replacement, demonstrating the family-operated nature of the service team.