SERVPRO of Naples / Marco Island

SERVPRO of Naples / Marco Island provides 24/7 water damage restoration services to homeowners and businesses across Southwest Florida, including the communities of Naples, Marco Island, and surrounding areas. With a 4.8-star rating from 158 client reviews, this contractor has built a strong reputation for rapid response and thorough restoration work. The franchise operates under the SERVPRO brand, a nationally recognized name in fire, water, and mold damage remediation.

What distinguishes this contractor is their commitment to responsive service and hands-on project management. Unlike companies that assign work to a rotating crew, multiple reviewers specifically name the project managers who oversaw their jobs, noting direct communication from Steve, Stephen, and George throughout the process. The team arrives on time daily, contains areas prone to mold growth, and assists homeowners with insurance documentation, a practical detail that reduces stress duringalready overwhelming situations.

Named technicians appear throughout the five-star reviews. Stephen arrived within 30 minutes of an after-hours emergency call, with his team mobilizing quickly to assess water damage and begin extraction. Project Manager George received specific praise for his knowledgeable, professional approach across multiple restoration jobs. Reviewers consistently note the teams treated homes with respect, arriving punctually each day and explaining the cleanup process in clear terms.