Hale Nani Apartments
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About Hale Nani Apartments
Hale Nani Apartments sits steps from the Atlantic shoreline in Neptune Beach, Florida, offering studio, one-, and two-bedroom residences across a gated community. The property holds a 3.9-star rating compiled from 137 resident reviews, reflecting a generally positive tenant experience. The leasing office maintains standard weekday hours from 8:30 AM to 5:30 PM, with Saturday availability from 10 AM to 4 PM and Sunday closures. Residents and prospective tenants contact the office directly at (904) 901-9802 for inquiries, tour scheduling, and application processes.
The property distinguishes itself through its tri-pool configuration, a rare amenity among Neptune Beach rentals. Recent renovations have updated select apartment interiors, and the grounds include direct beach proximity in a quiet residential neighborhood. The maintenance team operates on-site, addressing repair requests with documented responsiveness according to multiple five-star reviews. The community environment fosters a neighborly atmosphere, with residents frequently noting the groundswell maintenance and office staff dedication.
Customer testimonials consistently highlight three staff members by name: Amber, the leasing agent, receives praise for comprehensive area guidance and thorough rental process navigation; Melissa Rodger, identified as property manager, earns recognition for patience and genuine resident advocacy; and Marino, a maintenance technician, is noted for going beyond routine duties to assist prospective tenants. These individual acknowledgments appear across multiple five-star reviews, suggesting consistent service delivery from named team members.
What Customers Say
Of 137 reviews, the majority award five stars, with praise concentrated on staff responsiveness, maintenance speed, and community atmosphere. One one-star review cites interpersonal concerns with leasing staff, while five-star reviewers specifically name Amber, Melissa, and Marino as exemplifying the property's tenant-first approach.
Working Hours
| SundayToday | Closed |
| Monday | 8:30 AM–5:30 PM |
| Tuesday | 8:30 AM–5:30 PM |
| Wednesday | 8:30 AM–5:30 PM |
| Thursday | 8:30 AM–5:30 PM |
| Friday | 8:30 AM–5:30 PM |
| Saturday | 10 AM–4 PM |
Services
Apartment Leasing
Studio, one-, and two-bedroom units available with application processing and tour scheduling through the on-site leasing office.
Pool Amenities
Three swimming pools located throughout the community grounds, a notable feature distinguishing this Neptune Beach property.
Maintenance Services
On-site maintenance crew handling repair requests, with documented same-day or expedient response in resident reviews.
Beach Access
Direct proximity to the Atlantic shoreline, with the property located within walking distance of the beach.
Renovated Units
Select apartments feature recent interior updates, with multiple five-star reviewers mentioning renovated living spaces.