T.R.A.C. Refrigeration, Inc.
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Claim This BusinessAbout T.R.A.C. Refrigeration, Inc.
T.R.A.C. Refrigeration, Inc. operates as a heating and cooling contractor serving Okeechobee, Florida, and surrounding communities. The business holds a 3.9-star average rating derived from 15 customer reviews, indicating generally satisfactory service quality with some variability in customer experiences. Prospective clients can reach the office Monday through Friday during standard business hours at (863) 763-8809. The company focuses primarily on commercial and residential refrigeration systems, with particular expertise in ice machine maintenance and repair.
What distinguishes T.R.A.C. Refrigeration from standard HVAC providers is their concentrated specialization in ice machine servicing and commercial refrigeration systems rather than broad heating and cooling work. This niche focus enables targeted diagnostics for equipment that general HVAC contractors may find unfamiliar. Multiple reviewers specifically mention the team's ability to identify and resolve problems that other service providers could not correct, suggesting depth of experience in this specialized category.
customer narratives referenced in reviews highlight specific team members and service encounters. A reviewer describes Ken, identified as a technician, as a genuinely caring professional who prioritizes customer assistance. Another account details how the owner personally answered an after-hours call and facilitated next-morning follow-up, resulting in a visit and installation planning. A third review recounts successful same-day response that restored downed equipment, enabling rapid return to operational status. These accounts illustrate responsive service and personal attention characteristic of this operation.
What Customers Say
Among 15 recorded reviews, approximately half award five-star ratings while roughly one-third assign one star, revealing polarized client sentiment. Positive evaluations frequently cite same-day response capability, fair pricing transparency, and staff professionalism. Negative feedback centers on billing disputes and equipment resolution outcomes rather than service responsiveness. The pattern suggests competent technical execution complicated by occasional customer communication or expectation mismatches.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| FridayToday | 8 AM–5 PM |
| Saturday | Closed |
Services
Ice Machine Repair
Diagnosing and restoring malfunctioning commercial and residential ice production equipment.
Commercial Refrigeration Service
Maintaining walk-in coolers, refrigerated display cases, and storage units common to food service.
Preventive Maintenance
Scheduled servicing to extend equipment lifespan and reduce unexpected breakdowns.
Emergency Same-Day Response
Prioritizing urgent calls for equipment downtime situations requiring immediate attention.
Ice Machine Installation Consultation
Evaluating locations, sizing requirements, and establishing appropriate installation plans.