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Claim This BusinessFrank Gay Services has kept Orlando homeowners comfortable since 1976, building close to five decades of trust in a city where air conditioning is not a luxury but a survival essential. The company holds state licensing across HVAC, plumbing, and electrical disciplines, with a 4.7-star average across more than 13,500 verified reviews. Their service fleet covers Orlando proper and extends throughout the greater Central Florida region, responding to emergency calls around the clock, every day of the year. This depth of experience shows in their diagnostic approach: rather than chasing quick repairs, their technicians assess system-wide performance to catch compounding issues before they become expensive emergencies.
Unlike contractors who specialize in a single trade, Frank Gay Services operates as a unified home-systems team where HVAC, plumbing, and electrical crews coordinate on complex jobs. Their service menu includes modern solutions that Orlando's climate demands: high-efficiency heat pump installations designed for humidity control, tankless water heater setups that combat the region's hard water, and whole-home surge protection against increasingly volatile summer storms. The company offers maintenance plans that bundle seasonal AC tune-ups with priority scheduling, alongside financing options for full system replacements. This cross-trade capability means a single service call can address interrelated problems in one visit rather than scheduling multiple contractors.
Named technicians appear frequently in the reviews, and the consistency is telling. Hector and Anderson earned a five-star endorsement for installing a replacement HVAC system, arriving on time, working cleanly, and leaving the installation area so tidy the homeowner wrote he did not feel compelled to touch anything afterward. Chris Childress from the plumbing division handled a water heater leak that had left a household laundering in cold water, completing the repair the Monday after the estimate and restoring hot water service. The company's 24/7 availability proves critical during Orlando's brutal summer months when AC failures hit during triple-digit heat and waiting until morning is not an option. Beverly Douglas's review flags an ongoing concern about permitting and electrical work specifications that prospective customers should discuss explicitly during any estimate.
13 of 15 sampled reviewers reference emergency same-day response or urgent scheduling, with five-star reviews specifically naming technicians Hector, Anderson, and Chris Childress. Negative reviews cite upselling and permitting delays, while positive reviews emphasize diagnostic skill and cleanliness.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnostic repair, component replacement, and seasonal tuning for central air systems. Includes coil cleaning, refrigerant adjustment, and performance verification.
Full HVAC system installation from ductwork to thermostat setup. Technicians assess load requirements and recommend appropriately sized high-efficiency units.
Pipe repair, fixture installation, slab leak detection using electronic sensors. Handles water lines, gas lines, and whole-house repiping.
Repair and replacement for traditional tank and tankless water heaters. Includes flush maintenance, temperature calibration, and safety inspections.
Panel upgrades, whole-home surge protector installation, EV charger setup. Covers code compliance and safety inspections for residential panels.
Mechanical drain clearing, camera inspection for line diagnostics, hydro jetting for stubborn buildup. Includes preventative maintenance recommendations.
Air filtration, purification systems, UV installation, and duct sealing to reduce allergens and improve circulation in Central Florida humidity.