Palm Bay Air & Heat, Inc

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About Palm Bay Air & Heat, Inc
Palm Bay Air & Heat, Inc operates as an air conditioning contractor serving Palm Bay, Florida, and surrounding Brevard County communities. With 269 customer reviews yielding a 2.5-star average rating, the company has been in operation long enough to accumulate a substantial review volume. Their service hours span Monday through Saturday with extended afternoon windows, and they also maintain Sunday availability, which provides flexibility for homeowners facing AC emergencies outside typical business hours. The company handles residential air conditioning replacements and repairs, with past customers noting full system installations that included both indoor and outdoor units along with associated components like copper line sets, drainage systems, thermostats, and electrical disconnects.
The company does not appear to prominently feature specialized brand partnerships, advanced indoor air quality systems, or unique service guarantees on their available web presence. Reviewers who received quotes from Palm Bay Air & Heat noted competitive pricing compared to other area contractors, with one customer reporting a savings of over $1000 versus competing bids for comparable full system replacements. However, the mixed review profile suggests service quality can vary significantly depending on the specific job and technicians assigned.
Customer experiences reveal named team members including Joshua and Jimmy, whom one reviewer described as professional and responsive when answering questions during an installation. Another reviewer detailed a father-and-son installation team that completed a full system replacement in approximately five hours, taking protective measures with tarps and furniture relocation. One reviewer did report significant dissatisfaction over a full year of issues including a gas leak and elevated utility bills, requiring multiple service calls and ultimately involving a different repair company. The contrast in these experiences highlights the importance of clear communication and documentation when engaging this contractor.
What Customers Say
Two of three detailed reviews award five stars citing competitive pricing and professional technicians Joshua and Jimmy, while the single one-star review documents a damaged unit, persistent gas leak, and unresolved issues over twelve months. Positive feedback mentions same-day arrival and thorough cleanup, contrasting with complaints about yard excavation without permission.
Working Hours
| SundayToday | 8 AM–6:30 PM |
| Monday | 8 AM–6:30 PM |
| Tuesday | 8 AM–6:30 PM |
| Wednesday | 8 AM–6:30 PM |
| Thursday | 8 AM–6:30 PM |
| Friday | 8 AM–6:30 PM |
| Saturday | 10 AM–1 PM |
Services
AC System Replacement
Full replacement of indoor and outdoor units including installation of copper line sets, PVC drains, and thermostats.
AC Repair
Diagnostic and repair services for cooling system malfunctions including gas leak detection and electrical troubleshooting.
Electrical Component Installation
Installation of disconnects, breakers, and associated electrical work for new AC systems.
Air Handler Stand Installation
Installation of proper mounting stands for indoor air handler units.
System Maintenance
Preventive maintenance services for residential heating and cooling systems.