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Claim This BusinessAbout Air Conditioning One
Air Conditioning One operates from Pensacola, Florida, holding an average rating of 4.4 stars across 38 customer reviews. Owner Roger and technician Stan serve residential and light commercial customers throughout Pensacola and the surrounding Florida Panhandle region. Multiple reviewers specifically commend the pair for their responsiveness, with one customer noting Roger arrived within 30 minutes of a service call. The company handles replacement projects, routine maintenance calls, and emergency refrigerant diagnostics for homeowners across Escambia County.
Customer feedback consistently points to three distinguishing qualities: straightforward pricing, military discounts, and transparent communication about system options. Rather than pressuring customers into costly upgrades, Roger presented multiple equipment choices tailored to each household's needs. Several five-star reviewers highlight the company's willingness to explain brand differences and maintenance requirements in detail after installation. This consultative approach, combined with competitive rates verified across multiple reviews, positions Air Conditioning One as a value-focused option for Pensacola homeowners seeking honest guidance on upgrades.
Joel Dickes describes a full air handler and blower unit replacement completed during one of the hottest months of the year. Roger provided several system options without pressure, while Stan worked alongside him to finish the installation quickly enough that the family stayed cool throughout the process. Philip Molinar called after his regular service company failed to return his call; Roger arrived within 30 minutes, recharged the low Freon, performed a full system check, and had everything running in under an hour at what Molinar described as a very reasonable price. Kassi Lewis received a new HVAC system after purchasing a home with an outdated constantly-running unit; Roger paired a fair quote with a military discount and completed the work efficiently, explaining brand choices and maintenance steps afterward.
What Customers Say
Six reviewers by name consistently praise owner Roger and technician Stan, with five assigning perfect ratings while citing rapid response times, fair pricing, and honest recommendations. One negative review describes improper installations by a separate subcontracting company, The Wright Company, rather than by Roger directly, noting unresolved damage claims from work Davis subbed out. Positive sentiment centers on diagnostic skill and transparent pricing across residential replacement and refrigerant recharge projects.
Services
Air Conditioner Replacement and Installation
Full HVAC system swaps including air handlers, blower units, and condensing coils for outdated or failing residential cooling equipment.
Refrigerant Diagnostics and Recharge
Leak detection and Freon recharge services to restore cooling performance for systems running low on refrigerant.
System Diagnostics and Tune-Ups
Comprehensive inspections and adjustments to verify component performance and extend equipment lifespan.
Emergency HVAC Repair
Rapid-response service calls for urgent cooling failures, including weekend and same-day availability confirmed by reviewer experiences.
Residential HVAC Maintenance
Ongoing service agreements and maintenance visits for homeowners in Pensacola and surrounding Escambia County neighborhoods.
Commercial Light HVAC Service
Heating and cooling support for small commercial properties beyond single-family homes, as referenced in reviewer feedback.