
Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Express Air Conditioning & Heating Inc
Express Air Conditioning & Heating Inc is a BBB-accredited HVAC contractor serving the Florida Gulf Coast from Pensacola east to Destin and south through Santa Rosa Beach. The company holds an A+ rating with the Better Business Bureau and maintains a 4.9-star average across verified customer reviews. Their crew handles air conditioning and heating installations, repairs, and routine maintenance for both residential and light commercial properties across at least nine Northwest Florida communities. Service is available every day from 7:00 AM to 9:00 PM, and the company advertises same-day appointments for urgent calls.
What separates this contractor from regional competitors is their commitment to upfront pricing with no surprise line items on the final invoice. The company guarantees workmanship, promising to fix problems correctly on the first visit rather than billing for repeat trips. Their website promotes financing options for new equipment purchases, which matters in a climate where AC compressor failures often demand immediate replacement decisions. The business also runs a maintenance club with scheduled tune-ups designed to extend system lifespan and catch developing issues before they become emergency calls.
Customers who left reviews consistently praised specific technicians who arrived the same day during system failures. One reviewer described calling after discovering their heat would not operate during a 20-degree weekend, and Randy had the system running within hours. Another customer mentioned Minh arrived the same afternoon after a 4:00 PM phone call, diagnosed a refrigerant issue, and explained each repair step while answering questions. A third review noted Curtis performed a thorough cleaning and testing of a four-year-old system while communicating maintenance schedule details. These scenarios illustrate the contractor's same-day response capability for both cooling and heating emergencies.
What Customers Say
All seven named reviewers gave five-star ratings. Three customers specifically mentioned same-day service, with one describing a repair completed within an hour of the morning call. Randy appears in three reviews for heating emergencies; Minh appears in two reviews for cooling diagnostics. No negative reviews are present in the provided sample.
Services
AC Repair & Maintenance
Diagnostic services, refrigerant recharging, capacitor and contactor replacement, and seasonal tune-ups for cooling systems.
AC Installation
New air conditioner and heat pump installations with financing options available for qualifying purchases.
Heating Repair & Maintenance
Furnace diagnostics, heat exchanger repairs, and heating system tune-ups for winter readiness.
Heater Installation
New heating system installations including furnaces and heat pumps for residential applications.
Air Duct Services
Duct cleaning, repair, and replacement to improve airflow and indoor air quality throughout the home.