Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessHarris Heating and Air Conditioning Services has served the Pensacola area for over a decade, building a reputation on reliable installations and responsive repairs. With a 4.6-star rating drawn from ten customer reviews, the company operates as a full-service AC contractor providing residential heating and cooling solutions throughout Escambia County and neighboring communities. Owner Ben Harris manages both service calls and installations, ensuring consistency in workmanship from the first estimate through project completion.
What distinguishes Harris Heating is the direct involvement of the owner on every job. Several reviewers specifically mention Ben Harris arriving at their homes to assess systems, explain repair options, and perform the work himself rather than delegating to subcontractors. The company has handled complete system replacements, heat pump installations, and emergency diagnostics, with customers noting that they receive straightforward pricing without aggressive upselling. This owner-operated model appears frequently in positive feedback, where clients appreciate having a single point of contact who knows the history of their system.
Customer experiences span routine replacements and urgent situations. One homeowner called after an AC unit failed eight years after installation, and Harris diagnosed and repaired the problem within a day. Another customer mentioned Ben completed HVAC work before they moved into a new house, allowing the transition to proceed smoothly. A third reviewer noted their heat pump installation included both indoor and outdoor units, with Harris explaining exactly what was needed before starting work. Several customers referenced his willingness to answer questions post-installation, describing a technician who returns calls promptly and explains repair options within budget constraints.
Seven of ten reviews award five stars, with multiple callers praising Ben Harris by name for his responsiveness and straightforward pricing. Negative feedback centers on a single unresolved repeat repair, while positive reviews cite quick service during heat waves, same-day diagnostics, and post-installation support.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Complete new air conditioning unit installation including outdoor condenser and indoor handler.
Full heat pump system setup with indoor air handler and outdoor compressor unit.
Troubleshooting and repair of cooling system failures and performance issues.
Digital thermostat installation paired with new HVAC system installs.
Preventive maintenance and performance optimization for aging systems.
rapid-response repairs for system failures, including same-day emergency calls.